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Not able to Scan VIA SNMPv3

Hey guys,I am moving away from scanning devices with SNMPv1 community strings.I've setup snmpv3 users and the appropriate access on several switches. However, I cannot get Lansweeper to add them.I have added the snvmp3 credentials to the IP range. Th...

Menace232 by Engaged Sweeper
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Resolved! Images not showing up in tickets

We recently updated to the latest version of LS, and now images embedded in tickets (usually screen shots pasted in by users) aren't showing up. Has anyone seen this before?

maerlma by Engaged Sweeper
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  • 2 replies
  • 1 kudos

Add custom fields for ticket imports

I am currently trying to figure out how ticket import works on lansweeper helpdesk. I am already able to import some tickets but I am not able to add any custom fields I created on the website to the to be imported tickets. I can upload them without ...

xPaul by Engaged Sweeper II
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  • 1 replies
  • 0 kudos