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Lansweeper Not Saving New Asset

I have been trying to add a new printer to our inventory. When I enter the information and click on the save asset nothing happens. If I go to the full asset list the new asset is not there. I then went and deleted some assets and tried again without...

Terry1337 by Engaged Sweeper II
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  • 4 replies
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Windows 10 OS version not updating in Lansweeper

Hello,I'm updating some Windows 10 1709 machines to version 1803, but Lansweeper is still showing the 'OS Version' of these machines to be 1709. Oddly, the 'Build' value is correct. Is there something I can to do to make Lansweeper update the 'OS Ver...

ewhite by Engaged Sweeper
  • 11150 Views
  • 4 replies
  • 0 kudos

Uptime incorrect

Hi, I'd like to use the 'Assets: Uptime since last reboot' report to get a list of computers that haven't been rebooted recently so that i can target them for remote reboots to get Windows Updates installed etc.However, the Uptime against some comput...

trevora by Engaged Sweeper II
  • 5161 Views
  • 1 replies
  • 0 kudos

Pushing Packages in Multi-Domain Trusted Environment

Hello,We have a multi-domain trusted environment with 4 domains as shown below:- Domain A (Workstations and Servers)- Domain B (Workstations and Servers)- Domain C (Servers)- Domain D (Servers)We have a LanSweeper service account created under each d...

SPedraza by Engaged Sweeper
  • 5655 Views
  • 1 replies
  • 0 kudos

InTune Scanning not showing all devices

I've followed the KB articles:https://www.lansweeper.com/knowledgebase/intune-scanning-requirements/https://www.lansweeper.com/knowledgebase/how-to-scan-mobile-devices-through-microsoft-intune/However, when I scan, I can only find 7 devices out of 15...

TBRIT by Engaged Sweeper
  • 6693 Views
  • 3 replies
  • 0 kudos

Unique Custom Fields

Is there any way; even in SQL which in turn flags in Lansweeper if necessary, to mark a custom field to require unique entries? We use one of the fields to enter our asset tag numbers and I'd like to know if for some reason someone is entering a dupl...

Lansweeper Enterprise optional?

After updating to the latest version, I noticed the new Enterprise early access. After it goes live, Enterprise will be an optional feature, correct? I realize it requires SQL instead of compact SQL, so sticking with the compact version is one way to...

bnishan by Engaged Sweeper II
  • 4435 Views
  • 1 replies
  • 2 kudos