Resolved! Unable to log support cases
I am unable to log support cases. I am greeted with this message when creating a case.Sorry an unexpected issue occurred, please follow the instructions below to notify our team.
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Lansweeper Office Hours - May 2025
Lansweeper Office Hours - May 2025 Thursday, May 22nd 2025 | 9:00 AM CST/ 4:00 PM CET Register Here: Lansweeper Open Office Hours - May 2025 Spring into efficiency with our May Open Office Hours! Whether you’re looking to optimize your asset managem...
Resolved! Error During lansweeperdb backup
I am attempting to update the lansweeper software and following the steps to back up the database beforehand. Services are stopped and my account has permissions. I have received an error stating "Cannot use the backup file -filePath- because it was ...
Resolved! Helpdesk Email stopped working after upgrade to 11.1.0.11
I upgraded our LS to 11.1.0.11 last night and this morning emails to helpdesk are not getting logged and no emails are sent to agents. If a user goes to the portal and submits a ticket from the portal, the ticket is created in LS and agents receive ...
migrate different server database data lost
I try to migrate the lansweeper on windows 2012R2 to windows 2019I refer the information as below website https://community.lansweeper.com/t5/lansweeper-maintenance/move-your-lansweeper-installation-to-a-different-server/ta-p/64270 the lansweeper the...
How to create a dynamic group for a user OU
I want to create a dynamic group that groups the machines of users belonging to a specific user OU.Example: Those in the user OU named Technology.Since in the filter options, I only see Machine OUs.
Missing Basic and Advanced Action for OT Type
Is anyone having this problem, When I change the type to OT, the Basic and Advanced Tap is missing.
LSAgent On Servers
I had a few questions as we work through our deployment. Specifically, our on-prem server infrastructure. While I see a huge use case for LSagent on user endpoints, I'm debating if there is value on deploying to our servers as well. Subnet scannin...
