Repeatedly sent tickets
The reopened tickets will be repeatedly re-sent to the Inbox and then to the archive. Only by deleting them from the Inbox immediately can they be re-sent at noon. What solutions are recommended?
Topics in this forum
Resolved! File Seen As App, Lansweeper Classic
I was informed today that there is a file (.xlsx) on one specific system that Lansweeper sees as an installed Windows store app. I have been asked if this can be corrected?
Windows Software searching not displaying correctly
I have a problem with Windows Software Search.Same software name with many versions; it only shows up when I input a first word, but when I input the full name, it does not show up. Like this picture, for the search "Kaspersky," it shows duplicate so...
free versions e vulnerability scan
I'm testing this product for a small business; I would ask if the vulnerability scan / threat intelligence is active for max 100 assets after trial period?I undestand that the agent will do not work in cloud, but I think it still working in local net...
ARM architecture Deployments
Does Lansweeper currently have or have plans to implement support for Deployments to ARM-based devices?
Lansweeper Site - IP location asset list does not display the proper data
Dear all,When I ask to look at assets that are part of an IP location, the asset listed are not filted correctly, and displays the last asset list I have looked at. For instance, if the last asset I have viewed was the assets of a specific domain, I ...
Update page incorrect
Anyone else showing to roll back to 12.4.0.1 when checking for updates? On both of my installations I go to configuration and get latest software, the URL is https://www.lansweeper.com/update-version/?cur_ss=12.4.0.2&cur_wc=12.4.0.2&lat_ss=12.4.0.1&...
Some known assets is shown as new assets within the modified new devices report
Hi.I do hope someone here can help me, as we now need to get an email report on all new detected hardware on our moitored networks, but for some reason I get 2-3 emails with same data, and sometimes the "new" assets is old and known assets, but they ...
