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Unable to scan a non-domain W7 Asset

Hello,I have a Windows 7 machine on my network, but it is not part of my domain.LanSweeper can find it but cannot scan it, error "Scanning Access Denied".I have checked the user and password that LSweeper is trying to use when scanning this asset and...

TCS by • Engaged Sweeper
  • 1156 Views
  • 1 replies
  • 0 kudos

Help Desk set CC'd user as ticket opener

Hello, I'm using a form to send helpdesk tickets to our Lansweeper helpdesk system. The problem is that the "From" field in the email coming from the form is the system account that is used to manage the form (M365 SharePoint / Lists / Forms whatever...

jussihi by • Engaged Sweeper
  • 642 Views
  • 1 replies
  • 0 kudos

Disable Agentless Windows Scanning Alltogether?

Is there a way in which you can disable agent-less windows scanning system wide?Would the option "Ignore Windows" in an IP Scanning target fit this purpose?And what to do with "Active Directory Domain" as a Target, this does not have that option.

jweyts by • Engaged Sweeper II
  • 1891 Views
  • 7 replies
  • 1 kudos

credential issues

I have used lansweeper for years. i just started with a new company and i have a 14 day license to show lansweeper to my company. Problem is i can't seem to get the credentials to work.  I know this user can log into all computers but it's not workin...

markrusso by • Engaged Sweeper
  • 675 Views
  • 1 replies
  • 0 kudos

Lansweeper and Accronis Cyber Protect

Hello Lansweeper community, We are looking to validate the use case for a potential integration with https://www.acronis.com/en-gb/products/cloud/cyber-protect/ - if you are a Lansweeper MSP we would love to hear from you. The ask would be a 15minute...

Casslloyd by • Lansweeper Employee
  • 438 Views
  • 0 replies
  • 1 kudos