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Resolved! Mas Merging users in helpdesk

Hello all,through the years of using Lansweeper, i have noticed that when you mail persons that Lansweeper has the users in AD synced and what it created before. is there a way to mas merge those accounts so that we grip in the ammount of users in th...

BISFrank by • Engaged Sweeper
  • 1132 Views
  • 2 replies
  • 0 kudos

Discover records unicity key

Dear all,We are working as a support for a customer who use Lansweeper to discover assets, which get then imported into Jira Data Center Asset management.Actually the global process works ok, but we have a wierd issue which we do not know how to solv...

scal by • Engaged Sweeper
  • 622 Views
  • 2 replies
  • 0 kudos

Resolved! Last User "Unknown" on some computers

We are fairly new to Lansweeper. In fact I have very little knowledge of Lansweeper and trying to learn it all. A problem we are currently running into, is certain assets will not display the last user but others on the same network will display with...

Vulnerability reporting for wrong product

Not sure if this belongs here or under product discussion, but this morning, I'm showing a lot of systems getting reported for CVE-2024-34129 in the risk insights.  The issue is that this is for Acrobat Android version, and it's reporting the vulnera...

jwood-ok by • Engaged Sweeper II
  • 431 Views
  • 1 replies
  • 0 kudos

Assets missing DNS Name

I'm a new user.Some assets discovered using an IP range are listed by IP.  The IP is in DNS, so why isn't the name of the asset updated to reflect DNS name?  Is there a why to force a discovery to check for a DNS name? 

swright by • Engaged Sweeper III
  • 983 Views
  • 2 replies
  • 0 kudos

Custom OID Tables

So, I've been looking at the custom OID scanning feature in Lansweeper and I can see it's something that has the potential to be useful. Is it possible for Lansweeper to be given the OID of a table then have it walk through that table without having ...

Norphy by • Engaged Sweeper
  • 3989 Views
  • 3 replies
  • 3 kudos

Resolved! Trying to manipulate data on LS Cloud reporting

Hello! I'm trying to manipulate some data from the Disk table on LS Cloud to do some calculation to get the total free disk space and Capacity size but whenever I try to manipulate the volumes "volumes.freeSpace" and "volumes.capacity", I cannot do a...

Lekius by • Engaged Sweeper II
  • 1041 Views
  • 1 replies
  • 0 kudos