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Forum Posts

Scanning Exclusions - Still returning in Assets

Hi there,I have added:"Remote Access Machines" and "Virtual Machines" from the drop down list in Scanning Exclusions but they are still showing after an asset scan.Any ideas on why the exclusion is not kicking in? Kind Regards, Brian

Bomgar

Has anyone been able to get Bomgar to work out of LANSweeper for remote support?

Rusty27 by Engaged Sweeper II
  • 9365 Views
  • 5 replies
  • 1 kudos

Resolved! Cisco Nexus 9k scanning issues

Hey,I am new to Lansweeper, and I'm trying to sort out all of my inventory and having particular trouble with our Cisco Nexus 9k switches. I am using Lansweeper Cloud and not Lansweeper Classic.I have SNMP v3 and 2c configured on the Nexus switch to ...

rhunter by Engaged Sweeper II
  • 2472 Views
  • 3 replies
  • 0 kudos

How to add an IP location / manage IP locations

I have 1500+ devices in "undefined" and no clue how to find the page where i can manage the "IP locations" or define any of them. I've searched the KB and forums and there appears to be nothing to assist a first time user. i am on the web GUI version...

LSMember1 by Engaged Sweeper
  • 780 Views
  • 2 replies
  • 0 kudos

Resolved! Cannot install Lansweeper Firefox Extension

Hello, I'm trying to install the Lansweeper Firefox Extension . The Setup Guide states at Point 4 Click the cogwheel icon and select Install Add-on From File... On my Firefox 123.0.1 there is no "Install Add-on From File" it is missing. How can I ins...

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migrate helpdesk tickets and KB articles

We have moved to a new domain, new servers, new database. I would like to export from our current setup the Help desk tickets and KB articles mainly for archive purposes. I made a backup of the SQL database but we are not using SQL server in the new...

Roverby by Engaged Sweeper
  • 1562 Views
  • 1 replies
  • 0 kudos