General Discussion Forum - Lansweeper Community

Lansweeper Cloud View Data Account Role

Anyone aware of an issue with this Role (set with standard permissions as out of the box)?Finding that if this Role is assigned either directly to a user account or via Account Group get no Assets, Inventory or Software items populated. All other it...

Lansweeper agent can't close helpdesk tickets or enter notes

We have a Lansweeper 4 agent license with 3 enabled agents.The last user we switched to be an agent can see the helpdesk tickets for the groups we assigned to him, however the box for additional comments does not appear, and there is no option to clo...

Can't view Asset details (Invalid column name 'AssetId'.)

I've installed a new server to scan a Network which has a NAT running. Scanning works perfectly fine and the Assets are listed in "Scanned in last 24 hours".But: Since i've set up this new server, I can't view the details (clicking on the asset) of a...

Ticket dispatching not working

Good day,Been working on this issue for a while and it seems that the ticket dispatching is not working properly. We have different rules in the section for ticket dispatching and it doesn't matter how much details are in the conditions is not changi...

All Software found in Organization vs. asset scanned

When I look at all the software listed for my organization, it shows the total scanned assets with that software detected, but it isn't accurate. When I click on the link to show me all assets witht that software, it will list assets that don't have ...

Resolved! IIS Express upgrade

Lansweeper is currently running on IIS express 8. Can we easily upgrade to IIS express 10 or it would be better to consider migrating our setup to IIS?

How to migrate to a new scan server

Hey all,We are going to decomission our current scan server and setup a new one.Our lansweeper DB stays on our organisations DB cluster, so we're going to keep using the same DB.I've checked several posts already on how to move lansweeper server, but...

Computers showing in Lansweeper Active Directory Computers OU that don't exist in our AD

I have a handful of esxi servers and linux vdi servers that are showing in the Lansweeper Active Directory Computers OU listing. Running the "Enabled/disabled computers" report there are additional computers\servers listed both with True and False v...

General Discussions

Forum Posts

Lansweeper Cloud View Data Account Role

Lansweeper agent can't close helpdesk tickets or enter notes

Can't view Asset details (Invalid column name 'AssetId'.)

Ticket dispatching not working

All Software found in Organization vs. asset scanned

Resolved! IIS Express upgrade

How to migrate to a new scan server

Computers showing in Lansweeper Active Directory Computers OU that don't exist in our AD

Power BI vulnerability information

Scan Server

Missing entries from tsysOS table

Server Migration, Move Scan Targets

Lansweeper 12.1 new charts issues

LS 12.2 hangs when try to edit report

Looking for a report that will show Duplicate asse...

Undeliverable Email

Report schedules in Sites keep pausing

Helpdesk Actions button not showing