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Asset model differences between Classic and Sites

I'm raising this item in the forums to try and highlight challenges we're facing in moving from Lansweeper Classic to Lansweeper Sites. Mostly to generate discussion, as there doesn't appear to be a great deal of it.One item I'm noting is differences...

Create new asset type

Does anybody know how to create a new asset type?I am interested in creating a new asset type called Windows Servers, and move all my servers into that group and out of the Windows assets section.Any help would be appreciated.Thanks

AM13337 by • Engaged Sweeper III
  • 4455 Views
  • 1 replies
  • 0 kudos

Resolved! multiple daily scans

Hi,Is it possible to set up multiple scans per day without using a client install on the remote machines? I want to set up regular scans on servers for disk space reporting, but I don't see any options for it. Hopefully I am not missing it.Preferabl...

Resolved! OU not showing on asset page?

Some devices show the OU, others don't. Seems like the newer ones aren't showing up even after forcing another scan of AD. They are in lansweeper, but the OU info doesn't populate and we have some reports based off of the OU.I've tried editing and ...

Global E-mail signature non-unicode?

Hey,I've noticed that Global E-mail signature in Configuration - HelpDesk E-mail Settings does not save cyrrilic symbols.Output loos like this - wrote:IT ??????? ??????????: 01I'd love to have a solution for this one. Regards,Curry

Curry by • Engaged Sweeper II
  • 4961 Views
  • 1 replies
  • 0 kudos

Exclude (filter out) emails by TO: field

Hey guys.I can't seem to figure out how to filter out mails sent to distribuiton groups, of which my help desk mail account is a part.For instance, my help desk account is part of all@mail.com DG. Any mail sent to all@mail.com becomes a ticket.The c...

Curry by • Engaged Sweeper II
  • 6644 Views
  • 2 replies
  • 0 kudos

Scanning IP phones by MAC

We have IP phones that we would like to add as assets; however, they exist on a separate voice network controlled by our service provider. The phones obtain an IP address from DHCP, but this resides on a router controlled by the service provider and ...

jkoelker by • Engaged Sweeper II
  • 4923 Views
  • 2 replies
  • 0 kudos

Lansweeper v. 6042

Does anyone know if it is possible to install Lansweeper without Help Desk module? I noticed that search is much slower than in ber. 5