Resolved! Report for closed tickets in 24 hour
Is it possible to run helpdesk reports? Specifically a report for tickets closed in a 24 hour period is what i'm looking for. thanks
Find answers to technical questions about Lansweeper.
Is it possible to run helpdesk reports? Specifically a report for tickets closed in a 24 hour period is what i'm looking for. thanks
Is anyone having issues with the calendar still showing deleted events?Mine still shows the [DEMO] events after deleting the demo data, as well as some test events that I created.It throws up the following error if I try to move or access them:Webser...
So I'm having this new error message pop up stating "Sql Server Compact timed out waiting for a lock". Do I really need to do that huge walk through in the link that provided, or is there something else I can do to quickly fix this?
Hello, I'm fairly new to lansweeper currently running into some issues. I'm trying to prep lansweeper and customize lansweeper assets so when I sync it to out helpdesk everything will match up. The issue I'm running into is when I tried to change the...
After we did the upgrade, we're suddenly getting the wrong supply information from our Lexmark printers, using SNMP v3 MD5 DES.I checked the devicetester, and it gets all the right OIDs and right values, but LANSweeper claims that all supplies on all...
Hi I am running version 6019 and have a few Asset groups set up for ip address ranges, a few of these are not working, once the subnet has been scanned the devices appear in Undefined group if I edit the address range and just save it, the assets a...
Currently using v 6019 and we have a lot of Dell printers. Each one that I've gone through and checked so far has had the wrong serial number. This is causing purchase date and warranty information to be wrong because the serial number is for equipme...
Hello All.we are very happy with Lansweeper, but after updating to v6019, we are having problems that the scanning queue is "building up". so every week ore so, the server needs a reboot to fix this problem. is this a problem in the new version? will...
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