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Forum Posts

Asset model differences between Classic and Sites

I'm raising this item in the forums to try and highlight challenges we're facing in moving from Lansweeper Classic to Lansweeper Sites. Mostly to generate discussion, as there doesn't appear to be a great deal of it.One item I'm noting is differences...

LSpush duplicate entries

Hello. I'm trying to use LanSweeper and when scanning by IP, LanSweeper is not updating each asset unless I tell it to "rescan asset" from the asset itself. The daily auto scans do not work.This lead me to figure out how LSpush works. I'm using my...

bzimmerle by Engaged Sweeper
  • 5033 Views
  • 2 replies
  • 0 kudos

Adding purchase information to asset

Is there a way to track the vendor information from the company we purchased the asset from on the asset record? For instance, we do most of our purchased now through CDW, I'd like to track all of the information on the invoice on the individual ass...

ElDab67 by Engaged Sweeper III
  • 5801 Views
  • 1 replies
  • 0 kudos

Outgoing email functionality

Hey guys,Just for clarity: i can answer a user question in Lansweeper by email, right?So i receive a ticket from user@test.com. In turn i type an answer from Lansweeper helpdesk, and the answer is send to user@test.com.(I work with Manageengine Servi...

Total Inventory Report

Hi all, I want to create a report which includes all asset reporting into Lansweeper.Assets lile Desktops, monitors, avaya phones, headphones etc should be included in report.Also the report should have column where it shows the status of the asset e...

atul557 by Engaged Sweeper III
  • 4723 Views
  • 2 replies
  • 0 kudos

Resolved! Linux tty required

Hi Guys!I recieve the error: Linux tty required when trying to access information on some of my linux-machines there is a workaround (http://www.lansweeper.com/kb/39/TTY-Required-error-during-linux-scanning.html) but there might be a solution to run ...

Resolved! Offline When Connected Via LAN

Hi,When our laptops are docked and their network connection switches from Wi-Fi to LAN, Lansweeper shows the computer as offline. It seems to be still stuck on the Wi-Fi IP address. Is there a fix for this?

Jcoleman by Engaged Sweeper
  • 5373 Views
  • 1 replies
  • 0 kudos

Resolved! Software audit issue

When we scan our server which has Exchange 2013 installed, the software is not listed. Is there an issue detecting Exchange 2013?

bmarks by Engaged Sweeper
  • 4220 Views
  • 1 replies
  • 0 kudos