This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

→ 🚀Are you a Lansweeper Champion?! Join our Contributor Program Sign up here!

Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign in/Join

Asset model differences between Classic and Sites

I'm raising this item in the forums to try and highlight challenges we're facing in moving from Lansweeper Classic to Lansweeper Sites. Mostly to generate discussion, as there doesn't appear to be a great deal of it.One item I'm noting is differences...

Resolved! Exclude Scanning Assets w/Agents

Currently we have assets with LSAgent on them that are also in the IP range for network scans. Is there anyway to exclude workstations with the agent installed from these scans?Other assets in those ranges might not be able to run the agent or the in...

BigFish7 by • Engaged Sweeper
  • 1210 Views
  • 1 replies
  • 0 kudos

Resolved! Strange Problem - AssetID is being overwritten repeatedly

We have installed new access points in the network and configured them accordingly for SNMP.The problem:There is only a single entry for an access point, and when a new scan of the network is performed, you can see how the AssetID is overwritten from...

steffen by • Engaged Sweeper II
  • 779 Views
  • 1 replies
  • 0 kudos

Resolved! No asset linked

We are having an issue where in the LsAgent category we have over 100 entries for - No asset linkedHow can I start to troubleshoot this as it only seems to be growing in terms of entries and I am concerned that these may be machines trying to report ...

Jonnym by • Engaged Sweeper II
  • 7742 Views
  • 5 replies
  • 1 kudos

CMDB questions last logged on vs owner

Is it possible to change the data to show the user who logged on most in within the last 5 logons on vs last logged on user. We are trying to dial in a report to show the owner vs last logged on user, as you might have a teammate or IT person log onc...

rickbell by • Engaged Sweeper
  • 611 Views
  • 2 replies
  • 0 kudos

LsAgent Scanning Issues

We are having issues with some remote assets not showing up from LsAgent. I'm trying to narrow down what the reason could be, but had some questions regarding when LsAgent actually scans and sends information from a laptop.Does LsAgent run as soon as...

rinks by • Champion Sweeper
  • 923 Views
  • 1 replies
  • 0 kudos

May 2024 Virtual Office Hours Recording Now Available

Hello CommunityMissed our latest virtual office hours? No worries!  You can now watch the full recording of our May 2024 session here [Recording] Virtual Office Hours May 2024 - Lansweeper Community - 74809 We covered the latest Lansweeper updates, b...

Mercedes_O by • Community Manager
  • 430 Views
  • 0 replies
  • 0 kudos

Resolved! Session Timeout

We have a security policy that web applications should have idle sessions timeout. We have Lansweeper set up with AD integration for a single sign on (SSO) experience. Is there some way to make the session timeout and force the users to either clos...

Resolved! Aruba VLANs Not Showing Up

We have some new switches: 6200F 24G & 48G CL4 4SFP+370W SwitchesThey have 2 VLANs the default which is #1 and a guest wireless VLAN #125When a switch is selected in Lansweeper the VLAN column only shows the default VLANAll the ports are configured w...

KHoegeman by • Engaged Sweeper
  • 1353 Views
  • 3 replies
  • 0 kudos