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Resolved! Helpdesk Email

My Boss would like to get a message for every transaction that the helpdesk sends. New ticket, assigned agent, changed status, etc. If it sends an email out, he want's CC'd on it. IS that possible?Scott

Scott_M by Engaged Sweeper II
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  • 2 replies
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Resolved! Determine Windows 10 Build

Is there a way for LANSweeper 6.0 to report on Windows 10 build? The scanned asset simply states its "Windows 10 Education x64". But there doesn't appear to be a way to determine if its build 1511, build 1607, etc. That's becoming increasingly imp...

maph by Engaged Sweeper III
  • 11569 Views
  • 3 replies
  • 1 kudos

Resolved! Can I filter by muliple items?

Hey all, I'm trying to filter my Lansweeper using two or three items in the filter but I'm not having any luck. I've tried using commas and semi-colons to separate the search items but no joy. I've even tried using a Boolean "OR" operator but that br...

jbruyet by Engaged Sweeper II
  • 5894 Views
  • 1 replies
  • 1 kudos

Resolved! Mass import question

I want to do a mass import and have downloaded the asset import template. However, I want to add items like BIOS version, SKU, etc. I don't see that in the template and if I try to add them at the end of template, they don't get imported (nor do I re...

amyers37 by Engaged Sweeper II
  • 5813 Views
  • 3 replies
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Resolved! HTTP on port 80

Tried to change the default port to 80 via this KB article. http://www.lansweeper.com/kb/55/How-to-change-the-port-number-in-IIS-Express.htmlHowever, when I do so and restart IIS Express. The page doesn't load and I just get the IIS home page. Tho...

maph by Engaged Sweeper III
  • 12508 Views
  • 1 replies
  • 0 kudos

Resolved! RSS Feeds

Just upgraded to v6022 and my RSS Feed Widgets are not pulling data.

marrngtn by Engaged Sweeper III
  • 4752 Views
  • 1 replies
  • 0 kudos

Resolved! Pre check for Package Deployment

Is there a way to detect if a Windows user is logged into a system with Package Deployments? I created a Java update package but I don’t want it to run on a system where a user is currently logged. I would like to add this to the first step of my Pac...