General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Remove old scanning errors

Hi,I have report All scanning errors in my Dashboard. Is there a way to remove or acknowledge scanning errors? For how long scanning errors are stored?Thanks!

Juha_Otava by Engaged Sweeper III
  • 5872 Views
  • 1 replies
  • 1 kudos

Resolved! Warranty Tracking URLs Required

Hello,Our scanservers run behind a corporate boundary and none of the servers has access to the internet by default. when this shift was made, warranty tracking quit working. My goal is to enable warranty tracking by getting an exception made for a...

DaveinJP by Engaged Sweeper III
  • 3966 Views
  • 1 replies
  • 0 kudos

Agent view customization?

Any way to tone down/customize the agent view of the Help Desk queue? It's purely aesthetic, but rather busy. It seems there are only some minor customizations available to the end user view. Nothing to tone down the blues & bright colors of the H...

maph by Engaged Sweeper III
  • 9411 Views
  • 4 replies
  • 0 kudos

Resolved! Ticket Deletion that does not exist

I cleared out demo ticket system and for some reason a ticket was left out there but everytime I go to it, it says it doesn't exist and I can not preform any actions on it, it just says ticket does not exist. I'm trying to figure out how to delete it...

jdaniel by Engaged Sweeper III
  • 6155 Views
  • 1 replies
  • 0 kudos

Resolved! Lansweeper Logo

Hey , I have Premium - unlimited assets version license , can i change the lansweeper logo located in (/images/logo.png) with my logo ? I need it to looks better ans similar with all my IT systems.Thanks ,,,

khaleehh by Engaged Sweeper II
  • 8975 Views
  • 3 replies
  • 0 kudos