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Please send issues to support@lansweeper.com

Hi everyone,Just a quick reminder that any issues should preferably be sent via email, to support@lansweeper.com (technical questions) or contact sales through this link: https://www.lansweeper.com/contact-sales/ (billing related questions). Emails a...

Susan_A by • Lansweeper Alumni
  • 15072 Views
  • 0 replies
  • 14 kudos

Resolved! Error: Error creating lansweeper database

The setup gets as far as run post install tasks/building lansweeper database tables and throws errorError: Error creating lansweeper database, ResultStr:bOK. Database Lansweeper does not exist.......

bobghw by • Engaged Sweeper
  • 3667 Views
  • 1 replies
  • 0 kudos

Resolved! Service Desk

Since you provide a great solution for LAN scanning and assets tracking, would be perfect to have a service desk module linked to them. Thank you!

Resolved! Helpdesk E-mail Notifications

When I assign an agent to a ticket, I get the email notification.So I'm agent 1, and when I assign agent 2, who has an email address and everything. I get an email saying "Hi Agent 2, you've been assigned ticket ###".I want it so when I assign an age...

AquaGoat by • Engaged Sweeper III
  • 5189 Views
  • 2 replies
  • 0 kudos

Resolved! Detect security event logs

Good Afternoon All,I am looking for away to use lansweeper to detect specific security event logs on client machines and sent me an email alert. For example if event log 1102 (clear event log) occurs on client machine I would want lansweeper to trigg...

clarke1 by • Engaged Sweeper II
  • 5967 Views
  • 2 replies
  • 0 kudos

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