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Double instances of a Deployment job

When Running a deployment job there are two or more instances of the job at times. Eventually one succeeds and the rest fail (as expected. But why the multiple deployments?FWIW, this just started today. We have been running Lansweeper for a few wee...

rcav8r by • Engaged Sweeper
  • 10625 Views
  • 2 replies
  • 0 kudos

Do i need to purchase MS CAL licenses for LANsweeper?

Hi allRecently purchase LANsweeper license and was installing it into our VMBut I was told by my application colleague that I may need to purchase MS CAL licenses.Looking at 2500 assetsCan anyone advise me whether LANSweeper scanning and storing info...

josephlee by • Engaged Sweeper
  • 3438 Views
  • 1 replies
  • 0 kudos

Keep old LSPush scans Active

I have several Panasonic Toughbook laptops that are almost never seen by my network that I need to keep track of. I manually ran an LSPush when I set them up. Everything else is set up to auto scanI would like to set my database to auto-clean assets ...

tdazey1 by • Engaged Sweeper
  • 2975 Views
  • 1 replies
  • 0 kudos

Automatically Close tickets

Is there a way to close tickets automatically after a certain amount of time. I want to set a ticket state and if nothing happens to that ticket with 2 or 3 days it closes automatically. If not it would be a good feature for the future.

Zacs by • Engaged Sweeper III
  • 9754 Views
  • 3 replies
  • 0 kudos

Resolved! Registrykey to custom field

Hello,i scan a custom registry key to see the TeamViewer ID.That works great.But can i add the regkey to a custom field, to see it in the asset page?And can i use the regkey or the custom field for a custom Action?Thanks for your help.André

Schnepel by • Engaged Sweeper
  • 10408 Views
  • 4 replies
  • 0 kudos

asset disappear after IP Scan

After an IP Scan, I lost assets . They are just gone (2 of 189 so far I realized).Actually there is no option set in assset cleanup.I'm using the newest version of lansweeper.

tbode1 by • Engaged Sweeper
  • 3978 Views
  • 1 replies
  • 0 kudos

Lost all Open/Closed Tickets after Power Outage

Hello, I ran into some power outages this past weekend. After getting everything back up. I noticed all of my open and completed tickets are no longer in the system. Is there any way to check the database or recover this information?Much appreciat...

jpacheco by • Engaged Sweeper
  • 3398 Views
  • 1 replies
  • 0 kudos