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Resolved! Help Desk Screenshots?

Wondering if you are comfortable releasing some screenshot from the help desk? We are anxiously waiting for it, wondering if it's going to be able to replace our current one.Will it tie into LS inventory? Like attach a ticket to an asset and add a ...

sullivane by • Champion Sweeper III
  • 7848 Views
  • 4 replies
  • 0 kudos

Resolved! LSremote Shell Extension chrome crashes

Hi,I have a lansweeper action for LSREMOTE that passes no options So i am able to select and change the default options or manually type in the name/ip i need.Since the last update of lansweeper and the install of some new shell extension from the go...

danielm by • Champion Sweeper II
  • 7773 Views
  • 2 replies
  • 0 kudos

Resolved! LSPush 6.0.0.2 - Black Screen on clients

Hello, after upgrading LSPush to 6.0.0.2 in addition to updating the tsSysConfig file to point to the appropriate version of lspush our clients (Windows 7+) are experiencing a black screen when attempting to log into their system. We have it configu...

KHabershon by • Engaged Sweeper II
  • 11915 Views
  • 6 replies
  • 0 kudos

Resolved! SSL Cert changed after latest update (5313)

After updating Lansweeper to latest release v. 5313, the SSL certificate is changed.I tried to give the command:netsh http add sslcert ipport=0.0.0.0:443 appid={214124cd-d05b-4309-9af9-9caa44b2b74a} certhash=4c16e5ca3820df9d4a22136eb9882e90but I get ...

caravaggio by • Engaged Sweeper
  • 14435 Views
  • 6 replies
  • 0 kudos

Resolved! Migration from SQL Compact to SQL Express

Cautionary tale for those considering this migration. My question is what else am I missing/do I need to look for?I just completed the migration. I first upgraded from 5.3.0.8 to 5.3.0.13. I connected (via single sign-on) to confirm that the site ...

bbeavis by • Engaged Sweeper III
  • 9600 Views
  • 4 replies
  • 0 kudos

Resolved! rescan asset not using mapped credentials

We scan several domains with mapped credentials and the scheduled IP Address Range Scanning option.When we want to re-scan an asset from the asset page or report page the scan is performed with the Global account instead of the mapped credentials.Is ...

BGNotis by • Engaged Sweeper
  • 8010 Views
  • 3 replies
  • 0 kudos

Resolved! How is software detected?

Is there a way to see how a particular piece of software is detected as "installed"? Previously uninstalled software is still showing up as installed even after a rescan. Thanks!