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Resolved! Edit Monitor Information?

I scanned the forums and did not see an answer for this. I know I can add custom feilds and edit a computer information but is it possible to edit the monitor information as well? I would like to tweak just one field of the monitor information that l...

Neil43 by • Engaged Sweeper
  • 5216 Views
  • 1 replies
  • 0 kudos

Resolved! Lansweper service restarting?

We have been testing Lansweeper Premium for a month or so now and just bought a subscription.What we have seen in the past few days since increasing the thread scans is what appears to be random restarts of either the Lansweeper service or the websit...

ukaussi by • Engaged Sweeper
  • 9149 Views
  • 3 replies
  • 0 kudos

Resolved! More "Scan Incomplete" errors

Hello,I´m getting more "scan incomplete" errors from our PDA devices, resulting in not refreshing the "last seen" date. Nothing has changed on these devices: Scan Incomplete New scan found 1 MAC addresses, the existing record has 2. Check your SNMP ...

Alulux by • Engaged Sweeper III
  • 10406 Views
  • 3 replies
  • 0 kudos

Resolved! Error SSH on some CISCO switch

Hello,For some reasean SSH failed to logon on some CISCO switches, using the test tool I have "Unknown error"Lansweeper DeviceTester 5.2.0.2Pinging 172.20.114.16 Ping ok.Scanning TCP ports.. Open ports: 22 (SSH)Scanning SSH.. SSH server: SSH-1.99-Ci...

s_basso by • Engaged Sweeper
  • 9389 Views
  • 2 replies
  • 0 kudos

Resolved! Using software license module

Hello Community,I tried to set up the licence module and experienced some problems with it. The main problem is I don't understand what I am doing. I read the manual and googled around but I am still not quite sure how to use that correctly.I alread...

pskup by • Engaged Sweeper III
  • 13535 Views
  • 4 replies
  • 0 kudos

Resolved! Searching For A Renamed Windows Asset In Comments

I'd like to have the ability to query within the search window on Comments - either for an old assetname (now renamed) or on the keyword 'Renamed' which would offer a list of those assets which have the automatically generated comment that begins wit...

brianraley by • Engaged Sweeper III
  • 6276 Views
  • 1 replies
  • 0 kudos

Resolved! Underscores in computer name

When I use the search bar in Lansweeper, if I enter an underscore then the computer will not be found. This is a problem as most of our computers are in the format xxx_xxx_xxI can enter the first 3 letters and there will be 10 suggestions but if the ...

Jstanford by • Engaged Sweeper II
  • 7248 Views
  • 3 replies
  • 0 kudos

Resolved! Documentation & advanced actions

Trying to get company to use Lansweeper and they are not all as technically adept as many LS admins so can we please update the LS document as it is not actually updated to the current build even though it says 5.2 on the front.Specifically, I notice...

ukaussi by • Engaged Sweeper
  • 7591 Views
  • 1 replies
  • 0 kudos