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Resolved! Date field on new ticket doesn't work for 2025

I created a ticket type last year which included a field for date and time. This was working fine until someone told me today it doesn't work. I checked and I can log a ticket if I choose a date in 2024 but once I select one in 2025 it says 'invalid ...

Uninstall command Query

Hi,Could you please tell me the sql query /report generation where i need to get the uninstall command of all the softwares whicg are reported in my database. I can see individualy and uninstall the softwares .I have checked in SQL but couldnt find t...

pras by Engaged Sweeper
  • 9569 Views
  • 2 replies
  • 0 kudos

Resolved! bug reappears

Hi AllAfter updating to v.4.0.0.36 , a previous bug reappears. Computers existing in AD but not existing any longer physically are reappeared in the “Computers in domain” page. This bug was solved by (test version provided by you)LansweeperService v....

vargaboti by Engaged Sweeper II
  • 10349 Views
  • 5 replies
  • 0 kudos

Resolved! Device classification

Hi,i already read this post "http://lansweeper.com/forum/yaf_postst3455_Device-classification-is-wrong-or-misleading.aspx" regarding the classification, but isn't there a way to change this in general ? We have a couple of hundred Voip phones and reg...

dsch by Engaged Sweeper
  • 5939 Views
  • 1 replies
  • 0 kudos

Resolved! IP Scanning Doesn't Update Software List In Windows Machines

I've been rolling out Adobe Reader 9.3.4 in Active Directory GPO and was expecting to see more computers get the update. However, no new computers were showing up as having version 9.3.4. After running the IP Range Scanning, still no new computers ...

dkhilo by Engaged Sweeper III
  • 6470 Views
  • 1 replies
  • 0 kudos

Resolved! Active Scan frequency

Is there a way to increase the Active Scan frequency? Looking for a 15 min fequency for last logged on user.Please advise,Niles

Pollak by Engaged Sweeper III
  • 9111 Views
  • 3 replies
  • 0 kudos

Resolved! Can Version 4 Co-Exist with Version 3

We have a dedicated server with V3 of Lansweeper installed and we have quite a few custom links from other applications to V3.Is there any way we can install Version on the same sever and then slowly migrate our external apps over to the new structur...

ccdesktop by Champion Sweeper
  • 7226 Views
  • 2 replies
  • 0 kudos

Resolved! Remote screengrab problems

screengrab.exe file version 4.0.0.55When I try to use this new version of the screengrab, the installer hangs.Two processes start (showing with psexec)REMOTESCREEN.exe 3748 Console 0 3 148 KREMOTESCREEN.exe ...

ifm by Champion Sweeper
  • 13274 Views
  • 7 replies
  • 0 kudos