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Forum Posts

Don't forget to RSVP for Upcoming events

Hello All, This is just a reminder we have some great virtual sessions taking place this and next week: Grab your favourite beverage and join the community virtual coffee session on Friday to meet and hear from other  Lansweeper users, please RSVP he...


Resolved! Request for Report for Event ID 1055

We are seeing a large quanity of this error:GroupPolicy Event 1055 System NT AUTHORITY\SYSTEMThe processing of Group Policy failed. Windows could not resolve the computer name. This could be caused by one of more of the following: a) Name Resolution ...

del019589 by Engaged Sweeper
  • 1 replies
  • 1 kudos

TPM Status

Is there a way to pull the TPM status of a machine? I imagine there is a way in windows, since starting Bitlocker does an in-windows check for the TPM activation. If so, how would you create a report to retrieve said info? Ideally it would pipe ev...

Resolved! Addind CC users to existent ticket

Hi,We're starting to use your ticket system but we found a problem.When we send a ticket for the configured email in Helpdesk with CC users, the ticket is created well, including the CC users added in the plataform.The problem is that when we add a C...

MRN by Engaged Sweeper
  • 6 replies
  • 0 kudos

Resolved! Helpdesk questions

How do I see exactly which users received the individual answers to a ticket both the user in the "TO:" and "CC" fields? Would be nice to make it very easy to add/remove internal and external recipient in mail fields TO, CC and BCC. anyway to do this...

CHRLAU by Engaged Sweeper III
  • 2 replies
  • 0 kudos

Enumerate accounts on UNIX/ LINUX server

Hello All,I have a requirement to scan and report on all user accounts defined on our fleet of UNIX (Red Hat Linux, Oracle Linux and Solaris) servers.Would Lansweeper be able to achieve this? Basically we need Lansweeper to collect the details from t...

dsn7287 by Engaged Sweeper II
  • 1 replies
  • 1 kudos

Stored Procedure

Is there a way to run a stored procedure when using SQL datanase to return a report. I am trying to pull a report of all Auto desk products installed. When using the following query:Select Distinct Top 1000000 tblSoftwareUni.softwareName, tblAssets....

BadenhoA by Engaged Sweeper
  • 1 replies
  • 1 kudos

Resolved! Lansweeper service not found

Cannot do remote control a computer, when I used test connection in Advanced actions, it gave a result that says lansweeper service not found. I even ran lspush then rescanned the asset, same result. What else can I do?