General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Resolved! Strange Problem - AssetID is being overwritten repeatedly

We have installed new access points in the network and configured them accordingly for SNMP.The problem:There is only a single entry for an access point, and when a new scan of the network is performed, you can see how the AssetID is overwritten from...

steffen by • Engaged Sweeper II
  • 1067 Views
  • 1 replies
  • 0 kudos

Resolved! No asset linked

We are having an issue where in the LsAgent category we have over 100 entries for - No asset linkedHow can I start to troubleshoot this as it only seems to be growing in terms of entries and I am concerned that these may be machines trying to report ...

Jonnym by • Engaged Sweeper II
  • 8558 Views
  • 5 replies
  • 1 kudos

CMDB questions last logged on vs owner

Is it possible to change the data to show the user who logged on most in within the last 5 logons on vs last logged on user. We are trying to dial in a report to show the owner vs last logged on user, as you might have a teammate or IT person log onc...

rickbell by • Engaged Sweeper
  • 881 Views
  • 2 replies
  • 0 kudos

LsAgent Scanning Issues

We are having issues with some remote assets not showing up from LsAgent. I'm trying to narrow down what the reason could be, but had some questions regarding when LsAgent actually scans and sends information from a laptop.Does LsAgent run as soon as...

rinks by • Champion Sweeper
  • 1426 Views
  • 1 replies
  • 0 kudos

May 2024 Virtual Office Hours Recording Now Available

Hello CommunityMissed our latest virtual office hours? No worries!  You can now watch the full recording of our May 2024 session here [Recording] Virtual Office Hours May 2024 - Lansweeper Community - 74809 We covered the latest Lansweeper updates, b...

Mercedes_O by • Currently Away
  • 634 Views
  • 0 replies
  • 0 kudos

Agentkey Variable in Lsagent.ini file Linux Server

Hello, I have some doubts with the configuration of LsAgent in Linux.The LsAgent.ini file is missing an "AgentKey" variable, I have deleted everything and reinstalled again but that value still does not appear, the "lsagentconfiguration.xml" file is ...

MrNico by • Engaged Sweeper III
  • 965 Views
  • 1 replies
  • 0 kudos

Resolved! Bosch VOT-320 cameras not added to assets

Hi all. I have a very strange issue that requires your assistance. I have 50+ Bosch VOT-320 thermal cameras that I need added to Lansweeper. The issue that i am having is that only the last unit scanned is saved in Lansweeper and its information repl...