General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Don't forget to RSVP for Upcoming events

Hello All, This is just a reminder we have some great virtual sessions taking place this and next week: Grab your favourite beverage and join the community virtual coffee session on Friday to meet and hear from other  Lansweeper users, please RSVP he...

chris-montgomery-smgTvepind4-unsplash.jpg
Mercedes_O by Community Manager
  • 615 Views
  • 0 replies
  • 0 kudos

Cloud Sync issues

Been struggling with an issue for quite sometime now. We have reset the cloud sync config multiple times on our on-prem sync server and still have an issue. Also had a support case that had us do much the same and did appear to work for a bit, but is...

LGXAdmin1 by Engaged Sweeper
  • 1507 Views
  • 1 replies
  • 1 kudos

Changing assets VLAN

Dear all, We use NEC Handsets, and they were connected on VLAN1 and have previously been displaying data. Since changing to VLAN90 we can now only view some data but without the mac address and the connection to the the switch. I have deleted the pre...

simonch by Engaged Sweeper II
  • 1168 Views
  • 2 replies
  • 0 kudos

Lansweeper closed my support case

Hey there @LansweeperSo you closed my support case and set it to resolved.OK.But which of my open support cases at Lansweeper was closed?Shouldn't be there a support case number in that case resolved mail?At the moment I do not know which case this c...

WuGe_0-1700749505297.png
WuGe by Champion Sweeper
  • 685 Views
  • 1 replies
  • 0 kudos

Bulk Add List of Assets to Static Asset Group

Hi there, Would like to create a static group to house a large amount of computers where the assets already exist in lansweeper.    Is there a way to quickly add a list of computers to a Static Asset Group without having to use the GUI to check each ...

Jmartinr by Engaged Sweeper II
  • 452 Views
  • 0 replies
  • 0 kudos

Direct links to tickets in emails not working

Has anyone come across the issue of the 'go to ticket' link in the email notifications forcing you to sign in and then sending you to the default home page instead of the ticket itself? This started happening fairly recently