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Resolved! SnmpAdminString not recognized on import

Hi all. Long time listener, first time caller. I was trying to import two "official" mibs for Axis network security cameras into Lansweeper. One is a root mib, and the other was the camera mib. It's complaining about not being able to locate the Snm...

LansweeperMibImporter.jpg
ajl44 by Engaged Sweeper II
  • 4658 Views
  • 7 replies
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Resolved! Lansweeper support Email

Hi, I just tried to send an email to support@lansweeper.com and it bounced back saying the lansweeper.com domain does not exist.  See below:Remote server returned '550 5.4.310 DNS domain lansweeeper.com does not exist [Message=InfoDomainNonexistent] ...

llucatino by Engaged Sweeper II
  • 1317 Views
  • 3 replies
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Helpdesk "Processing" Won't Render Filter

Hello, we have issues currently with the Helpdesk for some Agents.  When the agent clicks the Helpdesk "button" they are sent to the helpdesk and show the current ticket count but the page portion actually showing the tickets is blank and just reads ...

Lsagent not scanning daily (Enabled=0)

Hi, There are a few PCs that do not run Lsagent on daily basis. During troubleshooting, it was found that there is an entry of Enabled=0 in the LsAgent.ini file of these PCs.   (1)  What may cause the Enabled flag = 0? (2) Will re-install the Lsagent...

kslim by Engaged Sweeper
  • 625 Views
  • 1 replies
  • 0 kudos

Scan Item ENVIRONMENT ‘No information found’

Hello Lansweeper community,We are currently running Lansweeper v 10.4.1.0 and are using the LsAgent (with the default 24 hours interval).Under the Scanned Item interval we have configured that ENVIRONMENT is scanned by LsAgent Only.But when we check ...

carlow by Engaged Sweeper II
  • 593 Views
  • 1 replies
  • 0 kudos