General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

SSO cloud with AzureAD

Hi all,I've set up our cloud site with Azure AD. I added our AD security group into the app as a user in AD.I am able to add users to the SSO owners, but when users log in they are asked to create a site and do not go to the landing page. Did I miss ...

Resolved! Automatic ticket creation by email

Hello, I would like to know if it is possible to create a ticket automatically by sending an email to a certain adress.Example:Our monitoring system detects an issue on a server;Monitoring system sends email to it support team (example@example.com)La...

MBI by Engaged Sweeper II
  • 2081 Views
  • 1 replies
  • 0 kudos

Resolved! Customize website user interface

Hello everyone !My last project was about to configure the Lansweeper helpdesk. It take me sometimes but now it works perfectly and helping our employees to create and track tickets more easly !But it still few stuff to configure to let the things be...

Citizen_cabbage_0-1680205977503.png

Scanning servers as "servers" instead of "windows"

Hi there, I would like to scan a server with the asset type "server", but they are tagged with the type "Windows" and i can't change the type manually. How can i tell LS to scan the servers as type "server"? Thank you.

Abel by Engaged Sweeper
  • 1633 Views
  • 2 replies
  • 0 kudos

Resolved! Scanning Credentials & Protected Users

I have a domain account for scanning Active Directory domain computers in Lansweeper for the Global Windows account.  Because this requires local admin privileges, I've put this account in the "protected users" group in Active Directory for additiona...

sak801 by Engaged Sweeper
  • 2332 Views
  • 1 replies
  • 0 kudos

Resolved! LsAgent documentation and best practices

Hello everyone,  I have read through the available KB articles for LsAgent and installed it on my testing machine in order to get a feel for it. My goal is to present my findings to my customer who is currently scanning agentless through Active Scann...

Dknappe1 by Engaged Sweeper
  • 6761 Views
  • 4 replies
  • 0 kudos