Hello LS community! Not all our assets go from active to non-active. Is this because they are set manually to active?We would like that all assets automaticity go from active to non-active is they are not seen in the last 45 days.We are currently on ...
Hello, I want to set someone that is a user to only be able to view a set of tickets for people under them but not created by them.Any help s greatly appreciated, thank you very much.
Hi All, We are planning to upgrade 2008 OLD version to latest 2019 Lan sweeper version . After upgrade, can we use OLD Lan Sweeper license to latest 2019 Lan Sweeper version? Thanks
Hi all, New user here, really liking the asset scanning and hoping I can utilize this for some very simple server alerts should they go offline since the last scan. Has anyone developed such a "report" that I can setup an email alert on perhaps? I m...
HelloWe work with 3dr party for IT support.I’m looking for was way to put the ticket data into e-mail notification when assigning to Agent.At the moment, Lansweeper send an e-mail notification to inform the Agent that here is a ticket assigned to the...
Hello everyone,I had Lansweeper Classic 10.3 installed and noticed that Help Desk tickets with .msg email attachments were not making it into the Help Desk tickets.I just updated our Lansweeper Classic Installation from 10.3 to 10.4 to resolve this i...
I am currently trying to get all software on our assets using 'softwareListWithCursor', but I'm having issues with getting past the pagination limit on the response. It seems that I'm limited to 500 results per request, and in order to get the next p...
See the following article. Under the certificate section, I'm wondering if anyone has a suggestion on where they've obtained this certificate and instructions on creating it? https://community.lansweeper.com/t5/scanning-your-network/creating-a-micr...
