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Find answers to technical questions about Lansweeper.

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Forum Posts

IP Locations but with with monitor

Hi Folks,I want to have a report with the location ( are they in the office or home)this report i haveBut i want to know what monitor the have attachedi can see something with relations. But how do i get this in the report. This is what i got:Select...

chimera by Engaged Sweeper
  • 1069 Views
  • 0 replies
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Helpdesk categories visible only for team members

Hello,can I somehow configure, that helpdesk categories are only visible to the members of the agent team the categories are added to?My problem is: We have two agent teams. The categories are defined for that teams separatedly. But in the list of ca...

marco_76 by Engaged Sweeper
  • 1176 Views
  • 0 replies
  • 0 kudos

Migrate Lansweeper

Hello to all ;I'm trying to migrate Lansweeper from windows 10 to WS 2019 but the migration seemed easy but I'm running into problems. Has anyone here done any migration

Resolved! Access and action logs

Hi,I was wondering if there's a way to track in Lansweeper who had access to the web console and when and also, what they did?We're a big university with a lot of IT ressources and it could be a security weakness not knowing who got in and what they ...

jfhallee by Engaged Sweeper III
  • 9197 Views
  • 4 replies
  • 0 kudos

Post-Sales questions

What's the best way to contact lansweeper for post-sales questions ? I've attempted to use the "contact us" button without success.

Ability to Categorize Software

Our company is organizing our software inventory and would like the ability, beyond Approved/unapproved, to assign each software to a specific category based on the function of that software.Is there the ability to sort software accordingly? Is the f...

GoHawks5 by Engaged Sweeper
  • 1034 Views
  • 0 replies
  • 0 kudos