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Current user(s) on location map only

Hello, we use several location maps. Each asset is displayed with its name and, if available, its (last?) users.Our problem is, that due to user changes many assets are displayed with 3, 4 or more users, so the map looks really confusing. In our mind...

ITAdminLS by • Engaged Sweeper
  • 1519 Views
  • 1 replies
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Citrix Apps

Hello, we have installed Lansweeper v10.4.0.2 In earlier versions there was Asset Software shown as "Delivered by Citrix". This Software is deployed by our Citrix Workspace (formerly Citrix Receiver) Now i cant see it anymore. Where can I find our So...

Andreas by • Engaged Sweeper
  • 1564 Views
  • 1 replies
  • 0 kudos

Worldwide Microsoft Exchange Online outage

Hello there! Due to a worldwide Microsoft Exchange Online outage, Lansweeper support might not have received your email. Emails sent to Lansweeper support between 7 AM ET and 4 PM ET on the first of March potentially did not reach our mailbox. It mig...

Resolved! Assets not all go from non-active

Hello LS community! Not all our assets go from active to non-active. Is this because they are set manually to active?We would like that all assets automaticity go from active to non-active is they are not seen in the last 45 days.We are currently on ...

carlow by • Engaged Sweeper II
  • 6495 Views
  • 5 replies
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Simple "server offline" check

Hi all, New user here, really liking the asset scanning and hoping I can utilize this for some very simple server alerts should they go offline since the last scan. Has anyone developed such a "report" that I can setup an email alert on perhaps?  I m...

Watso by • Engaged Sweeper
  • 1632 Views
  • 1 replies
  • 0 kudos

3rd party Agent notification by E-mail

HelloWe work with 3dr party for IT support.I’m looking for was way to put the ticket data into e-mail notification when assigning to Agent.At the moment, Lansweeper send an e-mail notification to inform the Agent that here is a ticket assigned to the...

Daniel_1 by • Engaged Sweeper
  • 7563 Views
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