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Find answers to technical questions about Lansweeper.

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Ping specific IP

hey everyone, I am wanting to ping a specific IP address that does not have an agent. I have set it as an IP Range and set a single IP. My question is where can I find the results of this specific scan that I setup?The scan looks like it is running, ...

gflure by Engaged Sweeper
  • 4 replies
  • 0 kudos

Bulk import software orders

We are only recently put Lansweeper in place. I am hoping to use it for software compliance reporting. Is it possible to bulk import our software purchase records?

PaulS by Engaged Sweeper
  • 0 replies
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problems first configuration

Dear,I'm trying to block access to Lansweeper to let only domain admins access (we don't want to use it for the helpdesk part).When I go to Website Settings under "EDIT" I find all the domain groups in the "Unused groups" window and I try to move all...

Max90 by Engaged Sweeper
  • 2 replies
  • 0 kudos

Resolved! Lansweeper Agent - Automatic Update???

In fact our LS agents do not update themselves automatically...In our report, all versions are still indicated with 7.x. But we have already installed Lansweeper Server 8.20.x ...Is there a wiki and / or a howto on how the clients (all Windows) updat...

helpdesk1 by Engaged Sweeper II
  • 12 replies
  • 0 kudos

Linux assets showing as "Not scanned"

Just updated our lansweeper service to and starting to update our Linux LsAgents from 7.2.110 to After updating the agent in the assets listing the item will show with a red circle with a line through in and OS will be "Not scan...

opoplawski by Engaged Sweeper III
  • 1 replies
  • 0 kudos