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Remote Employee - Home Network Privacy

I am not familiar with Lansweeper.A remote employee has demanded that LanSweeper be uninstalled from his machine because since he works from home and uses his home network for connectivity, LanSweeper can collect data on devices connected to his home...

RyanRieb by • Engaged Sweeper
  • 2471 Views
  • 1 replies
  • 0 kudos

Extended Display Scanning

We've enabled extended display scanning on our server, however, Lansweeper is only picking up extended info on about a quarter of our monitors. We have the latest version of LSAgent on all of our computers, and Cloud Relay is working. Wondering if...

andejo5 by • Engaged Sweeper II
  • 6018 Views
  • 6 replies
  • 0 kudos

Resolved! Known working deployments are failing after LS upgrade

All of our known working Deployments are now failing after I upgraded the Server yesterday afternoon.The Deployment log failure indicates an issue with the RemoteDeployment_x64.exe file not running.However, this file DOES NOT EXIST in that Directory,...

cmullins by • Engaged Sweeper III
  • 4560 Views
  • 3 replies
  • 1 kudos

How to add new IT user to login?

Previously our IT manager set up Lansweeper and him and I had access to log into it. (syncing with AD) - He is no longer works here so I only log into it. I have a new IT manager that I need to create or give him access to log into it. How do I do th...

wlampert by • Engaged Sweeper II
  • 2126 Views
  • 2 replies
  • 1 kudos

Manage asset visibility with user roles?

Hello,I was wondering if it possible to manage asset visibility depending on the role assigned to a user?I was tasked to hide all our server assets from a certain number of users, but I'm not sure if this is feasible.

campej by • Engaged Sweeper
  • 922 Views
  • 0 replies
  • 0 kudos