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How to add new IT user to login?

Previously our IT manager set up Lansweeper and him and I had access to log into it. (syncing with AD) - He is no longer works here so I only log into it. I have a new IT manager that I need to create or give him access to log into it. How do I do th...

wlampert by • Engaged Sweeper II
  • 2180 Views
  • 2 replies
  • 1 kudos

Manage asset visibility with user roles?

Hello,I was wondering if it possible to manage asset visibility depending on the role assigned to a user?I was tasked to hide all our server assets from a certain number of users, but I'm not sure if this is feasible.

campej by • Engaged Sweeper
  • 933 Views
  • 0 replies
  • 0 kudos

LSAgent not scanning

Been having a bunch of problems regarding LSAgent. With the new update of LSagent, I found a lot of my computers have botched autoupgrades that have broke the Agent on computers. I've had to run scripts to uninstall and reinstall. Now, with Window...

Disable Email Notifications for 1 address

Hi,I am in the process of finalizing my helpdesk configuration and I have one more thing I would like to be able to do.I would like to know if I am able to disable any email going to a specific email address?Example:We have support for some software ...

Proper way to scan for users and computers

We belong to a bigger Active Directory and all of the users and computers should be in that OU in that directory. What is the best way to scan just our OU for users and computers? At present I get assets that are not in our ou and we keep having t...

sleague by • Engaged Sweeper II
  • 1061 Views
  • 0 replies
  • 0 kudos