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Integration of a CTI application

Hello, we are using a CTI application and would like to integrate Lansweeper. For an incoming call I would like to make the following functions possible:- Open Lansweeper in the browser and select the employee identified in the CTI application.- Crea...

msuhr by • Engaged Sweeper
  • 1249 Views
  • 0 replies
  • 0 kudos

'Uplink' on a switch port

Hi,When I look at my switch ports in LanSweeper, I'll have exact same make/model Wireless APs (Aruba IAP 207) that appear differently in LanSweeper. One will appear on the Switch port as the asset, and I can click to go to that asset page. Also I can...

AquaGoat by • Engaged Sweeper III
  • 6043 Views
  • 3 replies
  • 0 kudos

IP Locations but with with monitor

Hi Folks,I want to have a report with the location ( are they in the office or home)this report i haveBut i want to know what monitor the have attachedi can see something with relations. But how do i get this in the report. This is what i got:Select...

chimera by • Engaged Sweeper
  • 1096 Views
  • 0 replies
  • 0 kudos

Helpdesk categories visible only for team members

Hello,can I somehow configure, that helpdesk categories are only visible to the members of the agent team the categories are added to?My problem is: We have two agent teams. The categories are defined for that teams separatedly. But in the list of ca...

marco_76 by • Engaged Sweeper
  • 1198 Views
  • 0 replies
  • 0 kudos

Migrate Lansweeper

Hello to all ;I'm trying to migrate Lansweeper from windows 10 to WS 2019 but the migration seemed easy but I'm running into problems. Has anyone here done any migration

Resolved! Access and action logs

Hi,I was wondering if there's a way to track in Lansweeper who had access to the web console and when and also, what they did?We're a big university with a lot of IT ressources and it could be a security weakness not knowing who got in and what they ...

jfhallee by • Engaged Sweeper III
  • 9325 Views
  • 4 replies
  • 0 kudos