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Extended Display Scanning

We've enabled extended display scanning on our server, however, Lansweeper is only picking up extended info on about a quarter of our monitors. We have the latest version of LSAgent on all of our computers, and Cloud Relay is working. Wondering if...

andejo5 by • Engaged Sweeper II
  • 6087 Views
  • 6 replies
  • 0 kudos

Resolved! Known working deployments are failing after LS upgrade

All of our known working Deployments are now failing after I upgraded the Server yesterday afternoon.The Deployment log failure indicates an issue with the RemoteDeployment_x64.exe file not running.However, this file DOES NOT EXIST in that Directory,...

cmullins by • Engaged Sweeper III
  • 4651 Views
  • 3 replies
  • 1 kudos

How to add new IT user to login?

Previously our IT manager set up Lansweeper and him and I had access to log into it. (syncing with AD) - He is no longer works here so I only log into it. I have a new IT manager that I need to create or give him access to log into it. How do I do th...

wlampert by • Engaged Sweeper II
  • 2209 Views
  • 2 replies
  • 1 kudos

Manage asset visibility with user roles?

Hello,I was wondering if it possible to manage asset visibility depending on the role assigned to a user?I was tasked to hide all our server assets from a certain number of users, but I'm not sure if this is feasible.

campej by • Engaged Sweeper
  • 935 Views
  • 0 replies
  • 0 kudos

LSAgent not scanning

Been having a bunch of problems regarding LSAgent. With the new update of LSagent, I found a lot of my computers have botched autoupgrades that have broke the Agent on computers. I've had to run scripts to uninstall and reinstall. Now, with Window...