General Discussion Forum - Lansweeper Community

Open new ticket with preset type

We have quite a few ticket types. To lead users directly to a certain type from an intranet page it would be great to be able to preset the ticket type.Something like http://myserver/helpdesk/NewTicket.aspx?tid=-999&type=SoftwareIs this possible?

Rights to WOL packages from the user

tell me please, is it possible to let users see their asset on the site and the ability to wake it up through WOL?

Asset relations removed on user page

Recently we updated to Lansweeper v. 8.4.100.10.Since that update we've noticed that the asset relation tab on the users page is gone and we can't find a way to get it back.The only tab we can see are the latest windows machines the users has logged ...

8.4.100.10 - Asset Relation is missing from the user page!

Hello Guys,I just upgraded our installation to 8.4.100.10, and we noticed that Asset Relation is missing from the user page. Why?We used this a lot to link borrowed assets by users.

Cloud Reports user name showing as undefined

I am testing some reports on cloud version of Lansweeper. When trying to run a bitlocker audit report, on the preview the usernames are showing up but when I run the report all the users show as undefined and is blank if I export to excel, anyone kno...

Scan incomplete

I have recently changed from using SNMP scanning to SSH on my linux machines. But now all my Linux machines are showing up in the error report as they areScan Incomplete SNMP was not scanned, but existing record has SNMP info.Can these errors be re...

Resolved! LS Agent group configuration

Hello, for win domain controllers we use lsagents. they kind of get into the system and register themselves in the default lsagent group. i have set up a new lsagent group. looking at the UI of the saved lsagent group there is a second tab called con...

Timestamps in scanning, scanning targets , last scan column

i am having about 50 ip-range-scan targets with a size of /16 or /21 or similar. i managed to schedule them so that only a few are starting at the same time. we only run 1 single server.. looking at the aforementioned overview in the local admin co...

General Discussions

Topics in this forum

Open new ticket with preset type

Rights to WOL packages from the user

Asset relations removed on user page

8.4.100.10 - Asset Relation is missing from the user page!

Cloud Reports user name showing as undefined

Scan incomplete

Resolved! LS Agent group configuration

Timestamps in scanning, scanning targets , last scan column

Microsoft August 2025 Patch Tuesday Audit

SSL Certificate in Lansweeper 11.4.1.2

Avoid scan from server to client if using LsAgent

SMNP scan ok or not ok?

Fresh Service Integration for Lansweeper - now ava...

Lansweeper keeps losing AssetNames after upgrading...

Using Lansweeper Classic: Server Report Suggestion...

edit custom field by own created report

Auto update enabled but not detecting updates

LS 12.5 - Only adds a single computer to scan queu...