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Worldwide Microsoft Exchange Online outage

Hello there! Due to a worldwide Microsoft Exchange Online outage, Lansweeper support might not have received your email. Emails sent to Lansweeper support between 7 AM ET and 4 PM ET on the first of March potentially did not reach our mailbox. It mig...

Resolved! Assets not all go from non-active

Hello LS community! Not all our assets go from active to non-active. Is this because they are set manually to active?We would like that all assets automaticity go from active to non-active is they are not seen in the last 45 days.We are currently on ...

carlow by • Engaged Sweeper II
  • 7443 Views
  • 5 replies
  • 0 kudos

Simple "server offline" check

Hi all, New user here, really liking the asset scanning and hoping I can utilize this for some very simple server alerts should they go offline since the last scan. Has anyone developed such a "report" that I can setup an email alert on perhaps?  I m...

Watso by • Engaged Sweeper
  • 1972 Views
  • 1 replies
  • 0 kudos

3rd party Agent notification by E-mail

HelloWe work with 3dr party for IT support.I’m looking for was way to put the ticket data into e-mail notification when assigning to Agent.At the moment, Lansweeper send an e-mail notification to inform the Agent that here is a ticket assigned to the...

Daniel_1 by • Engaged Sweeper
  • 7835 Views
  • 1 replies
  • 0 kudos

API Usage - Iterating Over Pages

I am currently trying to get all software on our assets using 'softwareListWithCursor', but I'm having issues with getting past the pagination limit on the response. It seems that I'm limited to 500 results per request, and in order to get the next p...

seandtms by • Engaged Sweeper
  • 2368 Views
  • 1 replies
  • 0 kudos