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Resolved! Email to close ticket

Is there a way to send an email that says "close" and the help desk will close that ticket? When out in the field with an iPhone, it is hard to use the web interface. Being able to close a ticket over email would be helpful.

enush by Engaged Sweeper II
  • 12686 Views
  • 4 replies
  • 1 kudos

Resolved! Better Backup

Has anyone worked out a backup script or something that works with SQL Express they care to share? I was thinking of making something, just wondering if it's already been done.

sullivane by Champion Sweeper III
  • 24438 Views
  • 14 replies
  • 3 kudos

Last Windows Update Report/chart

We recently noticed that some workstations were no longer showing up in this report.The only thing they appear to have in common, is that they are all W11 devices.Anyone have any idea what the cause may be and how we can avoid it?https://www.lansweep...

bcalluy by Engaged Sweeper II
  • 1201 Views
  • 0 replies
  • 0 kudos

Resolved! Lansweeper gathering of customer data

We are currently debating, whether to look into lansweeper for asset discovery. But lack som information, i cannot seem to find on the website. Does lansweeper gather any information on the customers, through their program? Or have access to any info...

dagtrli by Engaged Sweeper
  • 1649 Views
  • 1 replies
  • 0 kudos

* Enable SNMP to scan Cisco devices

Hi everyone,I have a detail when scanning with Lansweeper, Cisco Switches, it throws me the error of (Enable SNMP to scan Cisco devices) even when I generate a test with the Lans DeviceTester.exe tool. The test that I carry out is correct, since it s...

Gerardo8A by Engaged Sweeper
  • 3727 Views
  • 1 replies
  • 0 kudos

Initial setup - tricky environment

Hello,What would be the best route for a "unique" setup of LANsweeper between two disparate physical sites?We have two general sites, three domains, and limited network connectivity between the sites.During the LANsweeper trial, I was running both si...

bmerri19 by Engaged Sweeper
  • 1196 Views
  • 0 replies
  • 0 kudos