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Exciting update from Licenseware!

The launch of Neo Insights brings powerful new intelligence capabilities to the software asset management space — and we’re proud that Lansweeper data plays a key role in powering it. This is exactly why we build integrations: to help customers turn ...

Casslloyd by Lansweeper Employee
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  • 0 replies
  • 1 kudos

Asset Group Issue

HiI turned on "Manage all custom asset data in your site" and since then my asset groups are not working. The asset groups that are created and new ones I create are not showing in the asset groups on the site. Also the asset groups that are showing,...

adsbrown by Engaged Sweeper
  • 622 Views
  • 1 replies
  • 0 kudos

Resolved! Lansweeper warranty scan not working for Fujitsu

Hi all,We have warranty scanning active on our Lansweeper server + because we don't have direct internet access we have configured a proxy in the server options.Scanning warranty works fine for our DELL machines, but lately we also have +- 300 Fujits...

DriesVda by Engaged Sweeper II
  • 1060 Views
  • 1 replies
  • 0 kudos

Resolved! LS 12.5.0.7 Windows Assets Duplicate

We have FDQN domain name mydomain.core.loc but NETBIOS name is mydomain2.After update to 12.5.0.7 LS have created some duplicate assets in each domain namespace. 2025-06-05 17:27:43,475 [mydomain2\OVT05546W\1] INFO AssetName:OVT05546W AssetUnique:myd...