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Resolved! [URGENT] Lansweeper Renewal

Hi there, my Lansweeper license is going to expire in 8 days and I have emailed (since ONE week ago) Sales / Support for the renewal via email and no response at all. Kindly assists.

itgeek87 by Engaged Sweeper II
  • 4214 Views
  • 9 replies
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Searching for a solution to Windows LAPS

Ever since the deprecation of Legacy LAPS, we have not been able to scan our environment with Lansweeper. Can Lansweeper use the local admin credentials that are stored for Windows LAPS? If not, what alternate solutions do we have? 

Y_Estrada by Engaged Sweeper
  • 768 Views
  • 3 replies
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Resolved! AD Users not syncing

Hello, we recently moved from private cloud to azure. The environment is essentially the same with different IP addresses and new computer names. I have already updated the scanning server to point the new server name. I also changed the scanning cre...

JP by Engaged Sweeper
  • 1719 Views
  • 2 replies
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Unable to Apply New License

Good Day,I hope somewhere here in the community can assist with my dilemma. I have been trying to apply the new license received via the text file from Lansweeper sales team, but there is no option to apply it.  I am not running the On-Premise versio...

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rb by Engaged Sweeper
  • 2620 Views
  • 6 replies
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Snmp Hikvision Camera's

Hey Support,We have about 40 hikvision cameras in our network. We recently installed lansweeper but we are not able to scan those camera's.  It says the scan is successful but no info is given. Can you help us with that?

Datto AV and LansweeperAgentService

Curious if anyone has run into an issue with Datto AV stopping/crashing the LansweeperAgentService.  I've been told the exception has been made to not scan the LansweeperService.exe, but the issue still occurs.  The agent has the default restart of 5...

Crichton by Engaged Sweeper
  • 644 Views
  • 2 replies
  • 0 kudos