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Find answers to technical questions about Lansweeper.

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Resolved! Can't create support case

I am unable to create a support case, I get a page with the error "Sorry, an unexpected issue occurred. Report it here", and then also cannot reply to the post at that link.

Primary User in Lansweeper from Intune

Is there a way to pull primary user information from either Intune or AD? From what I've gathered reading on the forums, it is not yet possible? Just want to confirm this. We want to know who the primary user is on-top of knowing the last-login.

Inventory issues

Good morning/eveningIn my compagny, we use the scan to get our hyper V servers informations however we seen that they're some guest VMs name that are duplicated AND with other vm's name which is very confusable.For exemple we've got one that is dupli...

Resolved! Scheduled Reports Error

Greetings.  I have 3 scheduled reports that run on a Monday.  Starting on 8/5/2024 the reports did not send.  I can manually send the reports by clicking "Send Now" and they arrive and testing e-mail setting is successful.  After the scheduled time f...

Switching Lansweeper server from static IP to DHCP

Hello,My Lansweeper server was initially configured with a static IP address, and the Lsagent was pushed to all our devices with the command LsAgent-windows.exe --server [IP Address] --port 9524 --mode unattendedI want to switch the computer hosting ...

Resolved! Removing unwanted assets by type

Hi,Is there a way of removing assets in bulk based on their type?For example if I wanted to remove all monitors and stop them from being rescanned.  How would I do this?I think my organisation may be using the classic view web portal.  Some of the gu...