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Resolved! How to delete an asset

I have some old assets that show up on my report for computers not seen in x number of days.These are old computers that have been removed from the domain/network. I want to remove them from LANSweeper. I can't figure out how to delete or remove th...

tgas by • Engaged Sweeper II
  • 4447 Views
  • 2 replies
  • 0 kudos

Duplicates - different IP address

Hi,I would like to know how to fix an issue where some devices (everything but laptops) are scanned multiple times because they have a different IP address. e.G. we have one firewall that is registered as an asset 8 times based on different IP-Addres...

Lenven by • Engaged Sweeper
  • 1525 Views
  • 0 replies
  • 0 kudos

Antivirus Up to Date or Not?

Hello,we have some assets that show two Antivirus entries on the summary asset page.One shows "Up To Date" and one "Outdated".Where does this information come from?Is it read from registry?

Lindner by • Engaged Sweeper III
  • 1611 Views
  • 0 replies
  • 0 kudos

Check version software

I created a deploy to install a new version of a software and it works.How do I update all previous version software?I saw that I can add a condition to a file or a registry but how do I check the version of the software installed?If you can help me ...

Max90 by • Engaged Sweeper
  • 7439 Views
  • 5 replies
  • 0 kudos

Sophos Uninstall Not Registering

I've uninstalled all Sophos components from nearly all our PCs and performed a rescan, but about 15 or so PCs still show as having outdates Sophos under the Anti-virus section of the Asset Summary.How can the Anti-virus status be updated to reflect t...

Lansweeper Cloud Forum Category

Hey, first post on here! Please may I suggest a new category be added on the front page of LS forum? Called "LS Cloud". This is for specific questions about the new https://app.lansweeper.com/ and features relating to this such as API capability. Aft...

Marcus by • Engaged Sweeper
  • 1797 Views
  • 0 replies
  • 0 kudos