Hi guys,
I am trialing the on-prem version as we speak. I’m keen to know, if I were to purchase a license, am I immediately capable of connecting the software to the cloud platform?
It does not look like my trial has the capability. I reached out to ...
We just upgraded from 8.0 to 8.4 and we used to be able to see a helpdesk tab on a user we searched and see all of the tickets they opened. Once we upgraded the tab disappeared? Is this a setting or a change.
I had an issue where I needed to remotely restart a computer but wasn't currently logged into a Domain Administrator account. I found a quick and simple powershell command and then adapted it into a Custom Action.I placed it at the bottom of the list...
Upon ticket closure, we want to send our users to an MS forms survey weblink, how can I incorporate the ticket number into that web URL, and will MS forms accept it?I am also asking the same question on MS forms / Power automate site as well.Thanks f...
1- every time i try to add a new asset and rescan it i got this error message: Errors found while scanning: Computer is online but firewalled.2- when i try to test connection i got the other error message :LanSweeperShellExecNativeHost has stopped w...
