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Inventory issues

Good morning/eveningIn my compagny, we use the scan to get our hyper V servers informations however we seen that they're some guest VMs name that are duplicated AND with other vm's name which is very confusable.For exemple we've got one that is dupli...

Resolved! Scheduled Reports Error

Greetings.  I have 3 scheduled reports that run on a Monday.  Starting on 8/5/2024 the reports did not send.  I can manually send the reports by clicking "Send Now" and they arrive and testing e-mail setting is successful.  After the scheduled time f...

Switching Lansweeper server from static IP to DHCP

Hello,My Lansweeper server was initially configured with a static IP address, and the Lsagent was pushed to all our devices with the command LsAgent-windows.exe --server [IP Address] --port 9524 --mode unattendedI want to switch the computer hosting ...

Resolved! Removing unwanted assets by type

Hi,Is there a way of removing assets in bulk based on their type?For example if I wanted to remove all monitors and stop them from being rescanned.  How would I do this?I think my organisation may be using the classic view web portal.  Some of the gu...

Auto close ticket based on email

I am setting up a test with a supplier to for them to receive tickets from me ,and reply to my tickets from their support system.We both have on-prem solutions. The supplier use TopDesk.I am looking to auto close tickets when a specific phrase is use...

Location map questions

Hello,I have a couple of questions regarding location maps.Is there a way to "drag-select" or similar methods, to select a group of assets in order to move them around on the map?In the location map, is there a way to hide/show different kinds of ass...

JustinL by • Engaged Sweeper
  • 252 Views
  • 1 replies
  • 0 kudos

Lsagent not scanning daily (Enabled=0)

Hi, There are a few PCs that do not run Lsagent on daily basis. During troubleshooting, it was found that there is an entry of Enabled=0 in the LsAgent.ini file of these PCs.   (1)  What may cause the Enabled flag = 0? (2) Will re-install the Lsagent...

kslim by • Engaged Sweeper II
  • 1777 Views
  • 5 replies
  • 1 kudos

Resolved! Bulk mapping of assets to a group

Hi,   how is it possible to map a whole bunch of assets to a specific group? E.g. I want to map all assets with nam estarting abc-XXX to be in group Group1. Group1 was indivually created already.   cheers, swsswr

swsswr by • Engaged Sweeper III
  • 1566 Views
  • 5 replies
  • 0 kudos