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Manage Engine MDM Scanning Credentials

Hi All,First post here, I've tried searching but came up with nothing on this topic.We use Manage Engine MDM as our choice of MDM for our mobile devices. I was wondering if there was any way I can import all the phones into Lansweeper to catalogue th...

Resolved! Lansweeperservice fails to start @reboot

v. 7.1.40.5Local SQLExpressI have a recurring issue with this. The server is scheduled to reboot once a month. The windows event log is:lansweeper.domain.com MSWinEventLog 3 System 959 Sun May 19 12:09:32 2019 7009 Service Control Manager N/A N/A Err...

WhatPasta by Engaged Sweeper
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  • 1 replies
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Resolved! Trial license with new version

Hi,We had a lansweeper license and updated to latest version.When I saw the new features I requested a trial.I got sent a trial license but after importing it overwrite my current license.Will I have to import our paid license agaan after the trial?I...

SteveOZ by Engaged Sweeper
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  • 1 replies
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LastLogon Data

In v7 of Lansweeper is the Windows Last Logon data still just the current logged on user at the time of the computer being scanned or is it now truly listing logon times?Thanks!

ghelpdesk by Champion Sweeper
  • 3534 Views
  • 1 replies
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Windows assets not being set to non-active

In our options, we have it set to "Set assets to non-active if not seen in the last [30] days."However we found 395 Windows assets whose last seen day was greater than 30 days ago.Why are these not being changed to non-active automatically?Have run t...

davepusey by Engaged Sweeper II
  • 14294 Views
  • 16 replies
  • 1 kudos

Helpdesk Teams & Built-in Admin

Hello all,I'm attempting to remove the default teams from the LS Helpdesk and it's telling me the teams still have agents. The only agent still assigned to them is the built-in admin. It gives the error regardless of whether the account/agent is acti...

Powershell script for WOL on VLAN

Recently I had the issue that my lance server is in a different plane than my clients.Because you can not send wol request over different vlans, the built-in action of lansweeper does not work.However, it is possible to use the supplied wol.exe tool ...

HKLM_ by Engaged Sweeper
  • 10243 Views
  • 1 replies
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Windows CE - Scanning

Hey folks, good morning.by chance there is any successful way to scan all our Windows CE devices?All of them appeared as unknown, luckily as I have a separate vlan for these assets I was able to successfully run a mass edit but I would like to know i...

maupaiva by Engaged Sweeper
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  • 1 replies
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Update DNS record

If I manually change a DNS record how long will it take Lansweeper to recognize this and update? I can't find the setting for this or for a way to force it to update.