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Auto-close feature

I'm a bit unclear on how the auto-close feature works in HelpDesk. Does it wait for "any" action on the ticket, or is it waiting for a response from the submitting user, or for a response from the Agent?Thanks for the assistance!-Shawn

New inventory of computers

All,I am trying to figure out the best way to enter new inventory. I am getting in new machines and want to put them into Lansweeper. What I did was manually create a new asset in Lansweeper. I entered in the serial, MAC address, and SKU, set asse...

mwrobo09 by Champion Sweeper
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Installers

I don't have any previous versions and they've probably been missing for awhile. (Not sure when). I have a .bak file but i'm not quite sure how to pull that data I'd like.Any help/ideas?

cdsherman by Engaged Sweeper
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Resolved! Webinar 20191016

Is there a plan to release the slides / VOD for the webinar from the 16th of October? I managed to attend half of it but unfortunately missed the preview and discussion on the future of Lansweeper. I'd be interested in catching up on it if possible!C...

Dan909 by Engaged Sweeper II
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  • 1 replies
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Deployment issue with certain installer

I have a problem that I'm only having with the deployment of GhostScript.Lansweeper is returning me following error:Result: Deployment ended: Incorrect function. Stop(Failure). Credential: (DOMAIN\installuser). ShareCredential: (user). Command: "\\se...

Ruben1 by Engaged Sweeper III
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User info page missing "last computer used"

On the user info page it used to show the last couple computers that the user logged into. I don't see that anymore. Any ideas on how I get that back? We are running version 7.1.100.16. Thanks in advance for any help.

philb by Engaged Sweeper
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Lansweeper --> PowerBI

Has anyone been able to connect Lansweeper to PowerBI to generate dashboards and what not?If so, how did you go about it?Thanks!

mikerennie by Engaged Sweeper
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