Hi All, A huge thank you to everyone who has already shared ideas for technologies to integrate with Lansweeper in our Integration Challenge. Lansweeper Integration Challenge - Lansweeper Community Just a quick reminder: If you haven’t already please...
I opened a custom report with multiple case statements, used it as a template for a new report via SAVE AS.. when looking for the initial report, its gone now.Any way to view Change history to recover before SAVE AS?I was thinking this would create a...
We are using LanSweeper to help us determine what computers still have Windows 7 on them. Once we reload the PC with 10 or completely swap it out. How long does the old asset stay in LANsweeper? I see that several non present Windows 7 assets are s...
I want my admins to be able to see all help desk tickets, not just tickets assigned to them. The same way you see all of the tickets in the built in admin login.I have given my admin group access to all rights that are available in the group settings...
Good Afternoon,As of today 2 of our 19 agents suddenly can't view there tickets & are unable to create new tabs.What could cause this? Nothing permission wise has been changed except the latest update applied 2 or 3 days ago.Regards
We just setup Lansweeper to be our ticketing system for our helpdesk. Experiencing a strange issue, I must have overlooked a setting somewhere.When "user A" sends an email to our IT helpdesk (helpdesk@company.org), lansweeper creates a ticket. On ...
Hello,I'm looking for solution(s) to do asset management, and a bit of control over PCs. Mostly control over patching.Can I use Lansweeper to control what Windows Update is doing?Kinda like RMM Agents, that control the windows update cycle, reboot (o...
Out of the blue new OSX devices (Apple Macs) are not reporting into the portal with our cloud relay ID. I was able to add them before this week but we cannot get them talking. We have rebooted the Lansweeper server to no avail.
Hi AllI'm looking for a bit of advice!We currently run a 121 device scheme in school and we wanted to use the ticket and reporting system for logging all the repairs that have been done to the devices to help us keep track.I also want to design a rep...
