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Change State automatic

Hi,is it possible to change automaticly state status when ticket is "Assign to me"? After klicking on "Assign to me" the ticket state is still on open but it should be changed to "working on"

Asset management

Hijust a quick question for anyone using lansweeper to track their asset.we want to start asset tagging our systems, which is something we havent done before.what field do you use in this system, for your asset Tag?IE i dont see a field listed for as...

Migrate to new server

Hi All,I need to move my existing lansweeper server to a new machine.I'm currently running a localSQL database, and can't find any migration information for that particular database type.Anyone able to advise of the procedure, or link me to some docu...

Shin by Engaged Sweeper
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Lansweeper welcomes Fing

Lansweeper | IT Discovery Software – 14 Oct 20 Lansweeper Announces Acquisition of Fing Device Recognition Technology Lansweeper, the leading ITAM platform, has today announced the acquisition of Fing, the network scanni...

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nightly scans not picking up new and/or renamed machines?

I currently have nightly scans set up via IP Range for our office (192.168.0.1 - 192.168.1.254)But if a new machine is added, or if the name of a machine is changed, it doesn't seem to pick up those machines. It only seems to re-scan those machines f...

joep by Engaged Sweeper
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Web Extension Add In Not Working

FF updated and it stopped working. I download it again and it doesnt work. I reinstall and it doesnt work. The reg entry never worked for me for IE, not surprised... its IE. Everyone in healthcare thinks Chrome is satan so its hard to get that to eve...

IRWorking by Engaged Sweeper
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