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Is there a process to DOwngrade from v7.2 back to v7.1?

We received the link to upgrade to v7.2 and chose to do so. However there is a known bug in v7.2 that we were not made aware of until AFTER the install. Now we cannot edit the subject field in an existing ticket. We need to rollback immediately as...

jfisher by • Engaged Sweeper
  • 5478 Views
  • 3 replies
  • 0 kudos

Windows 10 OD latest version

On my Main Screen, in the middle my system is reporting that all of my Windows 10 installation are not on the latest version of the OS.it reports 1903 as of out date. as well as everything from 1703 to 1903. Why does it do this?

capeuser by • Engaged Sweeper
  • 6429 Views
  • 4 replies
  • 0 kudos

Resolved! Unable to get the Purchase date from lenovo PC

Hi, i'm having an issue with lenovo pc, lansweeper is able to get the Warranty date, but unable to get the purchase date not even for the newer ones, and i'm in the need of that info if possible.

Yvan by • Engaged Sweeper
  • 20140 Views
  • 8 replies
  • 1 kudos

Resolved! Launch PowerShell remote PSSession

Hi Folks,I am trying to launch the below command from the basic actions menu for an asset but the PowerShell window displays and then closes with no outputI have the command working from a normal PowerShell window on the Lansweeper server.The two com...

imccarthy by • Engaged Sweeper II
  • 12119 Views
  • 3 replies
  • 1 kudos

Cleanup assets inactive in AD (but not disabled

I keep running out of licenses due to the assets that are discovered from AD that are inactive (no contact with AD) but not yet disabled. Another department controls AD and they are behind with their regular cleanup (disable at 60/delete at 90 days i...

rasldasl by • Engaged Sweeper III
  • 9636 Views
  • 5 replies
  • 0 kudos

Resolved! "no 'AssetID' column" ?

I am receiving an error when trying to deploy from a report. I get "...had no 'AssetID' column. This column is mandatory for deployments to work with reports."Where does it want the AssetID to be listed? I see it a couple of times in the report alrea...