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General Discussions

Find answers to technical questions about Lansweeper.

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Forum Posts

Map asset cloud version

Hellowe used to use map asset location on premise version.I saw this feature is available in cloud version but we can't see the map.Is this a missing feature ? thanks

DSI_RG by Engaged Sweeper
  • 3 replies
  • 0 kudos

Resolved! Nothing happened after enablaing extended display scanning

Hello,midweek I enabled (configruration/scanning setup/general) the extended display scanning in lansweeper Several days passed, but the number of assets has not increased, and I don't see any more information about the monitors. The back h...

Nalotz by Engaged Sweeper II
  • 11 replies
  • 0 kudos

Scanning air gapped environments?

Hi,besides our office environment we have several networks which are totally air gapped. How is it possible to have those networks scanned and results beeing forwarded to lansweeper? Within those air gapped networks there are IT assets as well as OT ...

swsswr by Engaged Sweeper III
  • 7 replies
  • 0 kudos

GraphQL To Retrieve User Data

We are integrating calls to the Lansweeper API for a client.  When a user calls in to the helpdesk we would like to lookup their Lansweeper data and display some information for the helpdesk agent. We have successfully set up our API access and are a...

gschally by Engaged Sweeper
  • 1 replies
  • 0 kudos

Resolved! Can I disable TLS 1.2 in Lansweeper?

I have a cyber request to disable TLS 1.2 on my Lansweeper server. Reading within the forums, it appears that TLS 1.2 is a requirement for the LsAgent to work as intended and TLS 1.2 must be enabled.  Without affecting the functionality negatively of...