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Cisco WLC, AP's and OIDs

So, i noticed our AP's just show as a "network device" and decided we need to clean this up. after adding the MIBs i got the OIDs scanned however the AP's don't populate. after looking at this closer i noticed that the OIDs are different for each AP ...

dschumm by Engaged Sweeper
  • 2280 Views
  • 4 replies
  • 1 kudos

Lansweeper Helpdesk E-Mail Loop

Hello there.We're using Lansweeper since several years now.Newly we use the helpdesk which works fine except one thing.Usually the users use the WebGUI to create their tickets.All fine.When users create the Tickets via Mail the support team gets the ...

hottekoch by Engaged Sweeper
  • 99 Views
  • 1 replies
  • 0 kudos

Resolved! Apache Tomcat : incorrect software version displayed

Hello,On a Windows server, LanSweeper is getting the version of the program from "add/remove programs" whereas the application has been upgraded to a newer version (directly in the program folder and it is visible on the local Tomcat website).Is ther...

Yann98800 by Engaged Sweeper
  • 151 Views
  • 1 replies
  • 0 kudos

Resolved! Custom Field on User Pages

When I edit an asset I'm able to use the Custom fields to store any data I want which is handy. Is there a way to do something similar when I edit a user? For example I we have a seat location code that is used to locate employees on an interactive...

Technut27 by Champion Sweeper
  • 5922 Views
  • 2 replies
  • 0 kudos

Resolved! Question About Roles & Permissions

Greetings all,First time poster here. I'm trying to figure out if there is a way to grant certain users access to view only a portion of the assets. For example: Let's say I want user John Doe to only view the assets in the IP range of 192.168.1.1 - ...

Resolved! Date fields not allowing year 2025

Afternoon everyone,As we get closer to the New Year I've noticed that my Lansweeper ticketing system is no longer allowing users to select dates past 2024. I've done some searching on Google/LS forums about a similar issue I haven't seen anything out...

Pbo by Engaged Sweeper
  • 721 Views
  • 6 replies
  • 1 kudos

Set up Google Cloud Platform - Cloud Discovery

Hello CommunityWe want to set up Cloud Discovery on GCP and we had some questions about those values:Select the OpenID Connect (OIDC) provider.In the Issuer URL field, enter https://dev-734bjlip.eu.auth0.com/In the Allowed audiences field, enter http...

amogarcia by Engaged Sweeper
  • 120 Views
  • 1 replies
  • 0 kudos

Integration with ManageEngine ServiceDesk Plus

The latest Lansweeper integration is promising a streamlined and unified approach to ITSM. The integration is with ServiceDesk Plus, a leading ITSM solution from ManageEngine. Now customers who use ServiceDesk Plus can view rich, accurate Lanweeper d...

Casslloyd by Lansweeper Employee
  • 1207 Views
  • 5 replies
  • 1 kudos