Error while updating
Hi,I got this error while updating Lansweeper:Then the message: installation succesfully completedAnd et the end this:But everything is working fine.
Forum Posts
Display the unique key
In an article, it is explained that to see the unique key of an asset, open the asset in edit mode. But in my environment (Cloud) I don't see this information. Is this information normally available? If so, how can I ensure that it is displayed?
📊Power BI Integration: Share Your Use Cases and Workarounds!
Hi Lansweeper Community,First of all Happy New Year to all!This discussion was inspired by a recent question from one of our community members about integrating Lansweeper data with Power BI. While we don’t currently have a built-in solution for thi...
Resolved! Helpdesk custom fields: Invalid Value
Hello everyone, As you can see in the attached screenshots, when I try to change the delivery date within the ticket, it does not allow me to enter values for the months from 01 to 09, while it works correctly for 10, 11, and 12. I hope I have explai...
Scan targets schedule bulk update
I am looking for a solution to update the scanning targets schedule.I've imported 300+ IP ranges into our lansweeper, however, the schedule is set to default values.We need to update the schedule on all the 300+ IP ranges.Is it possible to do with a ...
Resolved! Date field on new ticket doesn't work for 2025
I created a ticket type last year which included a field for date and time. This was working fine until someone told me today it doesn't work. I checked and I can log a ticket if I choose a date in 2024 but once I select one in 2025 it says 'invalid ...
Resolved! Updating from 11.2.2.0 to 12.2.0.4
I have 5x scanning servers pushing to cloud console. 4x servers have updated fine, but the 5th (largest) is not detecting the Scan server when running the installer, despite locally on the console it showing the below . Your versionLatest versionLa...
Tickets won't close and are re-opening
How our current system works is that an end user will send a ticket to helpdesk@company.com and Lansweeper will automatically open a ticket. When an agent goes to close the ticket, for some reason that helpdesk account goes back and re-opens the tic...
