This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Newbie Problem with HubUrl and linking discovery

Hi, just installed Lansweeper on a Debian System like described here: https://community.lansweeper.com/t5/install-network-discovery/install-network-discovery-linux/ta-p/85051?_gl=1*1amxj92*_up*MQ..*_ga*MTA1MTgxNjQxMC4xNzY3NDU1NDc2*_ga_22W23LECE0*czE3...

ToddHB by • Engaged Sweeper
  • 363 Views
  • 1 replies
  • 1 kudos

Cant update license

I got the new license key but I can't apply it to my instance.  The console just freezes up whether I try to use 'Add License' or edit the existing one.  Has anyone had this issue before?

schivers by • Engaged Sweeper
  • 227 Views
  • 2 replies
  • 1 kudos

Issue getting License Key

After seeing a few posts about license key issues, it's obvious there a disconnect.  Creating a case through the support portal isn't helping either.  Lansweeper needs to fix the issue.  As I'm a new sweeper, this is not a good first impression for m...

rfuentes by • Engaged Sweeper II
  • 212 Views
  • 1 replies
  • 0 kudos

I haven't receive license key

Hi,We purchase Lansweeper before 1 week and we still not received license key.I'm trying to reach sales or support but no one answers Our reference number is: 520615425 

CKelis by • Engaged Sweeper
  • 508 Views
  • 4 replies
  • 1 kudos

Resolved! Haven't received license key

I paid for my Lansweeper subscription last week but have not been sent a license key (Cleverbridge reference number: 494212029). This is despite contacting the agent who sold me the subscription, and Lansweeper Sales. Can this key be expedited please...

PAT Token Returns 401 Unauthorized

I am trying to query asset data via the GraphQL API using a Personal Access Token (PAT), but I consistently receive a "401 Unauthorized" error with the message "You must be logged in." QUESTIONS:1. Are there additional permissions or scopes that need...