→ Having trouble accessing our new support portal or creating a ticket? Please notify our team here

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

LsAgent with Lansweeper server behind proxy

We want to use the LsAgent with cloud sync, but the 'Cloud Relay Authentication Key' never gets generated. The Lansweeper server is on a private VLAN that requires a proxy to access the internet, and I don't think it ever reaches the outside server....

drdrdr by Engaged Sweeper II
  • 8427 Views
  • 6 replies
  • 1 kudos

LANSweeper 7 - More Cost for Same Features!

We have an active license for LS6 through April 2019 but are being told that we must now pay more money for LS 7 in order to continue to scan VMware hosts. I would be happy to stick with version 6 but I am told that it will not get updates once vers...

pat_bonich by Engaged Sweeper II
  • 3224 Views
  • 2 replies
  • 0 kudos

New SharePoint Item

Hello,I'm very new in the toppic SharePoint and Lansweeper.We use SharePoint for our Ticketsystem. My Idea: I would like to create a new Sharepoint Item with a click on a custom Lansweeper Basic/Advanced Action. When creating, the last logged on user...

How to manually add licence keys

I'm mainly trying to track Microsoft Office 2016 home and business licences. Now, I understand Office 2016 product keys are not listed in the registry and that is why Lansweeper can't get it automatically.I do know which licence is installed on which...

yaang by Engaged Sweeper
  • 4318 Views
  • 1 replies
  • 0 kudos

Automatically generate reports based on customer

Hi,We have a need to automate reports based on our customers. As of today this is manually handled by creating custom reports. I would like that when we set up a new customer (unique domain) in lansweeper (scan or lspush) reports automaticially gener...

Installer Package won't catch failure exit code

I have an Installer Package that is not catching an exit code of 9009 but is showing successful deployment. This package is using a batch file that executes a .exe for an application update. I need to find out how to have Lansweeper show a failed dep...

Anti-Virus software detected multiple times

Lansweeper version v. 6065 We use Vipre by Threatrack for AV. About a month ago we migrated from their server based version to their cloud based version. The old agent was uninstalled and the new Agent was installed. The Agent name remained the same....

lansend by Engaged Sweeper
  • 3207 Views
  • 1 replies
  • 0 kudos