General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Uptime Calendar...showing the future?

We are trying to troubleshoot some sleep settings on some computers and I noticed on one of them, it's showing the current uptime for Saturday May 11th...the problem is, right now, it's Friday May the 10th. Both the client system and the Lansweeper ...

jwood_mls by Champion Sweeper
  • 5099 Views
  • 3 replies
  • 0 kudos

Asset with multiple ip's

Hi all,Is there a way to consolidate an asset that is discovered with multiple ip's?As you all know firewalls for example usually have multiple subinterfaces/ips.Thank you.

Remote control problem

Hii have two problem:1 how can i manage multiple domain in the same server for the remote control? (my question is about the permission)2 why from my pc doesn't work the action like remote or test connection? from the server works fine but i don't un...

Ithd by Engaged Sweeper
  • 6559 Views
  • 4 replies
  • 0 kudos

Microsoft Office KB exe deployment?

I've tried creating and running deployments, but they never execute on the endpoint. I keep thinking it's a permissions deal. Possibly running the deployment as system isn't correct/working..

jdmhw6 by Engaged Sweeper II
  • 4601 Views
  • 2 replies
  • 0 kudos

Resolved! Fix WMI Access Denied With No Admin Account

Hello everyone,I have a bunch of assets with the error "WMI Access Denied." This is due to not having an account with higher rights to scan it. My question is if I need to have a service account with admin rights for every server and workstation in o...

SPedraza by Engaged Sweeper
  • 8624 Views
  • 1 replies
  • 0 kudos

Resolved! Lansweeper force HTTPS option

I recently was finally able to add a certificate for my Lansweeper console for my company. In the older version there was an option on the website settings to force all connections to HTTPS. Where did this option go? I opened config editor and see...

mwrobo09 by Champion Sweeper
  • 5991 Views
  • 1 replies
  • 0 kudos

Resolved! Filter assets by 32 or 64 bit

Trying to identify which assets are using the 32 bit version of Windows 10 Pro. If I search by OS, both version will display. There is an entry for System Type in the Config > Windows > System menu but that is not a searchable field.How can I identif...

Remote Control refresh

We keep having to hit refresh when we use remote control. It is an annoyance that my techs complain about all the time. We tried changing the refresh rate and downloaded the latest version of lsremote.exe (6.0.0xxx)We just upgraded to 7.0 and were ho...

agibson95 by Engaged Sweeper
  • 2897 Views
  • 1 replies
  • 1 kudos