We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Hi,after upgrading to the latest release and migrating to ms-sql the widget "Windows 10 Version Overview" does not only show Windows 10 versions, but all other Windows versions as well. Deleting/re-assigning the widget does not solve the problem.Is t...
While deploying a package we have about a dozen nodes that return the following error:Unexpected failure while connecting to Asset. Object reference not set to an instance of an object. We are on Version 6.0.100.29and all the nodes that we are pushin...
Can Lansweeper Helpdesk read incoming emails and put the data in the correct fields?For example: [User=johndoe] [Asset=1234] [Location=Office]This is handy as I often email tickets into the helpdesk when I'm off network and would like to tag the appr...
I realize that available status is not immediate, but I was wondering if there is any way (now or upcoming) perhaps when I could do a deployment when something comes available, I would assume in conjunction with the LSagent.Here is my use case - Lapt...
Why am I getting all the annoying banners on bottom of lansweeper.. last one was a nag to convert me from unlimited license to the per/node license. https://www.lansweeper.com/get-set-for-2020/?utm_source=notification&utm_medium=banner&utm_campaign=g...
I have about a dozen computers that were picked up by 7.1 a second time, as Network Devices. The workstations were already in the database, and now I have two records for each. I deleted the Network Device asset record for each, and after another s...
