We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
I am not entirely sure if this feature is already in place or not. I checked the beta version but couldn't find it.I am currently using Spiceworks and I love the fact that when it receive a new case, it sends an email to all tech supports (agents). T...
So, im in heavy fear about Emotet at the moment.Im wondering if it would be possible to find allready infected systems via report ins Lansweeper.I learned that emotet often activate services in Windows that has as name only numbers.Description of thi...
Hi folks,Would anybody be able to shed some light on which scan intervals I need to tweak to ensure the MAC address of our assets are scanned more frequently? When we replace a computer in our environment, the new computer ends up with the same name ...
Is there any way to let users edit Ticket's the only option I can see is to change the state.I am trying to create a ticket type in the helpdesk that will allow staff to request new account creation by inputting various information on a form. My prob...
Hi,I have just installe Lansweeper, and I dscover that a VM "burn" 2 asset licne:- one as ESX Guset- one as Windows server (or Linux or windows 7/10)Is there any way to "tell" Lansweeper it is the same Asset ?I haven't yet found any info in the forum...
Hi Guy's,Does anyone know of a way to change the contact numbers on the User Pages from CallTo: to Tel:The reason I ask is we use Skype For Business and for that to work it needs to use Tel:We can use Teams to use the CallTo: links but Skype doesn't ...
Hi all,Company recently requested we disable Netbios on all of our workstations, around 100 machines. Doing so was easy enough over Lansweeper using a command to disable it.My concern now is I'd like to generate a report of all the machines and the s...
