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Resolved! Error 1329 for certain users

Hello all,I've recently set up Lansweeper's helpdesk for my organization. Many users have tried it and it's working well for them. However, I've got at least 3 users, possibly more, that are getting the following error every time they attempt to log ...

ryanjd93 by • Engaged Sweeper II
  • 8785 Views
  • 4 replies
  • 1 kudos

What happens to tickets when users removed?

So I don't think we have many of our cleanup options turned on, but I could see where especially with AD users, it would be handy to have it clean up and remove the users when they are removed from AD.My question is - what happens to the tickets? If...

jwood_mls by • Champion Sweeper
  • 6632 Views
  • 4 replies
  • 0 kudos

Resolved! Remote Asset Scanning

Hello everyone, When using LSAgent to remotely scan an asset that is off the main network, is there a way to have the agent scan the network of that remote PC in order to pick up the other assets on that specific remote network? Thank you for any hel...

DrisanaRM by • Engaged Sweeper
  • 3434 Views
  • 1 replies
  • 1 kudos

State change when ticket is assigned

Having recently switched to using the Lansweeper helpdek everything seems to be working well but we haven't been able to resolve this one. New tickets are created with an open state, but once assigned the state doesn't automatically change to in prog...

JWpf by • Engaged Sweeper
  • 3472 Views
  • 1 replies
  • 0 kudos

Deploy LsAgent to Remote clients (SCCM)

Hello,Has anyone been able to deploy LSAgent silently using SCCM? I've tried a few ways but doesn't seem to like the command switches. It installs the agent, but doesn't have the Auth key assigned and can't see the windows client in the Web Console u...

Mixed scanning creds in range

I have a range of IP's I'm scanning - generally the stuff in there is set up with snmp, which is great, but it also includes some linux servers that give me the most comprehensive info via ssh and some scanning credentials i set up.So for some reason...

jwood_mls by • Champion Sweeper
  • 4317 Views
  • 3 replies
  • 0 kudos

Dashboard - addons

I have a number of powershell cmdlets that i would like to run as a dashboard is it possible to add this functionality?

AM13337 by • Engaged Sweeper III
  • 6421 Views
  • 4 replies
  • 0 kudos

LsAgent not sending scans to cloud relay

We've got some workstations on our domain that are part of a secure network that can't communicate directly with our scanning server, but they do have internet access so we installed the LsAgent to use the cloud relay capability. However, it doesn't ...