We have docks that Lansweeper can read via WMI and it stores the MAC address and associates that dock to a computer which is great! But is there a way I can add this asset and so we can track it since some get rarely used and don't get scanned by LS?...
After updating our on-premise LS from v11 to v12 we found in our printerreport the printerdriver version information was wiped after scanning. Version information is only visable on unscanned assets. Also the columns fullversion and printprocessor in...
For certain users we are missing some AD groups, even though they are in our scan targets, they are not visible to the users. In the targets we put the path to the folder in which the group belongs. Is this enough?
We are moving from premise Exchange to Exchange Online in M365. How to I update my Help Desk email settings to M365/Outlook? I can find my Tenant ID, I figured out where to find the Application (client) ID, and I think I was able to generate the Clie...
Good morning, it would be very convenient to be able to attach files to the user uploaded by the AD, and to also be able to modify the user with some customization.
Autoupdate stuck on installingIn the end I installed the update manually.
We are excited to sponsor SITS 2025, The Service Desk & IT Support Show, which will be held on May 14-15 at ExCeL London! Visit us at Stand #331 for live demos, exclusive product previews, and insights on how Lansweeper delivers full asset visibili...
We do have multiple AWS accounts and would like to be able to limit the number of IAM users with static access keys required by Lansweeper. Is there a way to configure Lansweeper to use one AWS account and IAM role to access resources in another AWS ...
