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Resolved! Lansweeper 7 Event ID

My first test of a client with the new LsAgent installed and connected to a remote network produced this event ID. I'm not worried about it, but it seems unnecessary. I'm more interested in the location services of the network to which the client i...

Rob_B by • Engaged Sweeper III
  • 3762 Views
  • 1 replies
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Linux SSH Certificate config

I have found very little documentation on how to implement the SSH Public keys for LS authentication for non-Windows servers. Is there a complete configuration document (SOP) somewhere?

dealing with duplicate IPs / machines showing online

Using Lansweeper vv. 6.0.230.48Curious if anyone else has found a way to handle this situation:We have a 10.1.10.x subnet that is used for VPN connections. Lansweeper will scan a workstation on this subnet and associate it's IP address with that wor...

galesj by • Engaged Sweeper II
  • 6250 Views
  • 3 replies
  • 0 kudos

Have no Default Type?

We are looking to user Lansweeper across a couple of departments, however, we would need it so when a user raises a ticket on the system, they would be forced to choose a type and not have a default of say "IT Support".Is this possible? Thanks in ad...

mhosking by • Engaged Sweeper
  • 3240 Views
  • 1 replies
  • 0 kudos

Asset Problem

Hi, anyone experience that all your asset is already scan but once you start to add in location the asset will not show or available. anyone can help me with this thank you

arlan by • Engaged Sweeper
  • 3064 Views
  • 1 replies
  • 0 kudos

SLA on Ticket for Users?

We are slowly rolling out Lansweeper helpdesk at my work and we are being asked the question from users if they can see our 'SLA' timer on their ticket.Is this possible?Thanks,Martin

mhosking by • Engaged Sweeper
  • 3614 Views
  • 1 replies
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Resolved! Authentication

Hi,Is it possible to activate both auth methode ?It would be nice to give the option to login if the windows user is not permitted to access the Lansweeper web console !(I used the following method but it doesn't let me activate both auth)https://www...

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