This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Stale Data After Reimage

Hi,We are running into an issue where incorrect data persists when re-imaging a computer. We usually like to keep assets in Lansweeper after a re-image because the history is able to be searched and reported on. The only issue with this that we fea...

dscoland by • Engaged Sweeper III
  • 4359 Views
  • 2 replies
  • 0 kudos

Dell Monitor Serial Numbers

I'm using Lansweeper to populate the CMDB in Cherwell and I need to sync it with our existing data in another ITSM program. Our inventory team captures the Dell monitor model and serial number, but Lansweeper is showing the service tag numbers, not t...

jwaldeck by • Engaged Sweeper
  • 4244 Views
  • 1 replies
  • 0 kudos

404 Error Editing Report

So my screen just sits there and spins when I click "Edit Report" in Lansweeper. Unfortunately I don't see any way to debug it. Has anyone else come across it? I did an inspect in Firefox and used the network tab to see what wasn't loading properly. ...

Error: ScanServer Down

Good Afternoon,I am hoping somebody has experienced this issue before or a similiar one so I can get some ideas on how to resolve the on-going issue i am experiencing.A couple months ago we had to retire an SQL server & we moved the database for lans...

Office 365 scanning/login

Trying to setup office365 scanning and it gives me the unable to login using credentials error. I am using my global admin credentials to test this so I have all rights in office 365. What else can I check?

steveg by • Engaged Sweeper II
  • 6405 Views
  • 2 replies
  • 1 kudos

Generating tickets with emails

We just purchased Lansweeper and where I worked at before we used the helpdesk portion. Users would email an address (support@domain.com) and the email would come through to the desk. From what I read this is set up in the incoming email part of the ...

ckurth by • Engaged Sweeper
  • 5055 Views
  • 1 replies
  • 0 kudos