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Find answers to technical questions about Lansweeper.

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Forum Posts

Hide a ticket for just me

Is there a way to hide tickets for just my account on lansweeper? Ignore does that for all users and not just the user who selected ignore.Does anyone know of a hide for me but not everyone feature for helpdesk?

Deploy: MS Skype for Business 2016 Basic

Hello,I need to Deploy MS Skype for Business 2016 Basic.However, there is always the error message "Package timeout reached. Stopping deployment executable" I tried to distribute with the commands like:/quietInstaller: lyncentry_4417-1000_x86_de-de.e...

Adamietz by Engaged Sweeper
  • 4830 Views
  • 1 replies
  • 1 kudos

Importing Data from Text File

Hi Lansweeper Team,I wanted to inquire about importing data into Lansweeper from a text file to a custom field. Currently we are attempting to inventory our Chrome Extensions, and we currently have a method of collecting this data, then appending it...

dscoland by Engaged Sweeper III
  • 6678 Views
  • 2 replies
  • 0 kudos

Office 365 Connection Issues

Unable to make connection to Office 365 via the "Email Alerts" configuration page. I have everything configured as below:SMTP server -> smtp.office365.com (port 587)Security -> Explicit TLS/SSLServer Requires Authentication -> Checked and have vali...

AD OU Scanning

When computer objects in an OU are scanned, will a placeholder for the asset get added to the database if the asset does not have the appropriate ports open, and is not able to be pinged?

tcilmo by Engaged Sweeper II
  • 4522 Views
  • 1 replies
  • 0 kudos

Knowledgebase requests a password

Every day, when I enter from my admin area in Knowledgebase menu, it asks for my email address and language.Why doesn't save it?How can I save it and never be bored again?

ufficioced by Champion Sweeper
  • 5713 Views
  • 2 replies
  • 0 kudos

Safari support

My company is changing all the equipments to Apple, then we'll going to use the Safari. Will there be Safari support? Because the browser shows the main page desconfigured. Or there is any plug-in that could solve the problem?

Thais by Engaged Sweeper II
  • 13293 Views
  • 8 replies
  • 0 kudos