It looks like Lansweeper is marking machines that have Sophos InterceptX/Crypto Guard installed as not having Anti-Virus installed.Is this a known issue?
Hello,I have a Switch (HP ProCurve 2920) which is shown in the lansweeper like a VoIP Phone.The asset will scanned via SSH but I need a SNMPv3 scan. The Errormessage is: Errors found while scanning: Could not connect to SSH with credentials Global ...
What is the WMI query that is used to list the databases on an SQL server?We have a number of SQL installations but one of them (SQL Express 2008 R2) is not listing any databases. LANSweeper finds the instances fine, but the database section is empty...
I am reaching out to the community to see if anyone has any ideas on how to identify servers that are being protected by Trend Micro DeepScan. The problem i am running into is that the product is agentless, and therefore WMI reports no AV installed. ...
I have the problem, that my lansweeper service is not listening on port 9524. I've put the service in debug mode and found following error:08/11/2017 10:54:10: Cannot configure SSL port: 9524 Die angegebene Umwandlung ist ungültig. (translated from g...
Hello everyone,I'm very new to the administration side of IT, having changed from a repair technician role, and so scripts and server work is rather beyond me at the moment. I work for an architect firm and i'm trying to create a deployment package f...
I love the auto email option to agents for unassigned tickets, but was wondering if there was a way to setup a reminder email on unassigned tickets after a certain timeframe.Example: The main helpdesk person is out, a ticket comes in and all agents ...
Hello,I'm wondering if anyone has set this up. We're using the incoming email integration, and I'd like if a ticket is currently unassigned and an agent replies to a ticket notification email, than the note is added and the ticket is assigned to that...
