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Resolved! IP duplicates

Hello,while scanning we noticed that some assets are displaying the same IP adress while our server clearly shows otherwise.All those assets also display the error: No valid credentials found. Check encryption file(even though the credentials...

Resolved! Inventory of 3 Seperate Networks into One Central Database

Does Lansweeper have the ability to have a 3 server configuration, where there are 3 separate networks (Network A, Network B & Network C) that do not communicate? There would be 1 scanning server for each network (Scanning Server A, Scanning Server ...

Frazier by • Engaged Sweeper II
  • 21500 Views
  • 12 replies
  • 1 kudos

Resolved! SNMP v3 on Alcatel Switches & Stack Switches

Hi,I'm referring to an older question of another User in this Forum (http://www.lansweeper.com/Forum/yaf_postst11320findunread_Any-way-of-debugging-SNMP-v3-queries.aspx#post42246)We encountered a similar problem, that our Alcatel Switches are not abl...

Filo by • Engaged Sweeper II
  • 15778 Views
  • 6 replies
  • 0 kudos

Resolved! Publish online?

Is it possible to publish Lansweeper online so users can access the helpdesk etc. from outside?

grnat by • Engaged Sweeper
  • 8531 Views
  • 2 replies
  • 0 kudos

Scanning Queue stuck

so this is the second post I see about this. The first resolution was to increase the number of scans. I have mine set to 10, yet there are 85 items in the queue, what shows waiting are online, what are scanning are up, I have it set that it scans 10...

BrianM by • Engaged Sweeper III
  • 29155 Views
  • 13 replies
  • 0 kudos

[Possible bug] Default ticket type

Configuration\Ticket ContentTicket types > Default ticket typeI have this set to End User Support. With my test email account I send in a ticket, but the ticket type is not End User Support, it is a different type.LS Version:6.0.100.67

jkrelic by • Champion Sweeper
  • 8754 Views
  • 3 replies
  • 0 kudos

Reply to ticket creates second ticket

User sends me an email (my direct email).I reply and add my Lansweeper Helpdesk email address in the To: field (creates a new ticket)User replies to that email and a new ticket is created.Thinking it through, it's because the outgoing ticket I sent w...

harringg by • Champion Sweeper
  • 6974 Views
  • 1 replies
  • 0 kudos
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