How can you deploy scans for remote offices and have it report back? Also is there a way to view lansweeper on a mobile device?Currently demoing the software for an MSP environment.ThanksHight
Hi,is there a possibility to recalculate the sla at the moment a agent is assigned to it?We have many tickets that don't need an initial public response and all of these tickets run in sla overtime because we don't add an initial reply
We use 3 Servers for scanning and deployments.Recently deployments running on the main server are stuck at "performing preliminary checks".The Same Packages run on the other servers without problems. Being the main server, most of the deployments are...
I have some VM's that are replicated. In the Summary page for a hyper-v guest it shows one host when there are multiple that show it. The STATE of a replicated hyper-v vm can only be powered on in one server at a time. So is it possible to make the s...
Is it possible for Lansweeper to scan for Windows 10 machines and display the ReleaseID for at-a-glance version numbers, rather than the build number? The ReleaseID String is in:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersionOr is the...
I have a machine on our network that LanSweeper is reporting my credentials as logged at x time in when It isn't. The times noted all coincide with a LanSweeper active scan.The machine hasn't been logged into by it's regular user since I serviced it ...
Hi all,I was wondering something.If an agent creates a ticket (user don't mail de helpdek mailbox but directly to an agent), how can we send a ticket-creation-notification to that agent? If a user mails directly to the helpdesk mailbox, he gets this ...
