We've uninstalled software on domain computers and the software uninstalled is no longer present in Program's and Features.Now when we scan the computers with Lansweeper it still shows the uninstalled software as "Installed". Now we've pinged, checke...
I'm just starting to look at the Helpdesk app. Seems by default all tickets are assigned to the ticket creator. How are tickets manually assigned or reassigned?How do I see ALL tickets? I currently see only a tab named My Tickets.Is there documentati...
Whats the projected time frame of the next release and what will be included in it? Love lansweeper and its helpdesk but still need 1 item before I can switch....Thanks!
At our organization, we want to start using the Lansweeper Help Desk. However, many of our users will not utilize the help desk if they have to log in, no matter how simple it is.Is there a way for users to navigate to the Lansweeper help desk web pa...
I have assigned the permission for my admin+agent users to be able to delete tickets, however we are not receiving the function. I have attached a screenshot of the only options we have.
Any idea why Scan Status within any asset looks like this? I'm all but positive that it used to have real information there, but I'm not sure when that stopped. Scanning is working and updating, just not the status.http://imgur.com/a/7hzla]The only...
