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Resolved! Old Tickets

For some reason after installing the new version of Helpdesk ( and entering an ticketing email account my old tickets are set as "In Progress" and its citing that:An error occured when trying to mail the previous note.The follwoing email addr...

AronJBAR by Engaged Sweeper II
  • 3 replies
  • 0 kudos

Resolved! Deployment to AD Security Groups

HiIt would be a useful feature to have if deployment can be done to AD security groups. If we can link dynamic groups to AD security groups, that would be even better so any assets added to the AD security group in future would pick up the deployment...

mshajin by Engaged Sweeper III
  • 10 replies
  • 2 kudos

Resolved! Feature Request: Steps in Deployment Logs

Can we get which step a deployment task is on in the deployment log? It'd be way more useful in knowing the progress of the task and when you get the error of, "The system cannot find the file specified. Stop(Failure)." you actually know what step ca...

Resolved! Language Helpdesk

Dear Support,Will there be other languages available in the future ( or maybe now already ) for the Helpdesk. We would like to have a dutch helpdesk as most of our people don't speak english.Thanks in advance.Kind Regards,Peter

pvanlien by Engaged Sweeper III
  • 5 replies
  • 1 kudos

Resolved! Windows 10 pc's

I was wondering if someone can tell me why Windows 10 devices on our lan are not reporting with the latest install of Lansweeper. I have upgraded some 8.1 units to 10 but they still display as windows 8.1. Is this because it is a Windows 8.1 key that...

Resolved! Deployment Package - Win 2008R2 issue

I'm trying deploy a vbscript to a group of machines and for some reason, for the windows 2008R2 targets the package is timing out.The package is running as the scanning account (domain admin)I can see on the target server event logs that the scanning...

aplrich by Engaged Sweeper III
  • 2 replies
  • 0 kudos

Resolved! Schedules not running

I'm doing the trial right now and am very happy with what I've seen. One of the functions that I'm looking forward to is scheduled deployments. What I'm trying to do is just a one time schedule to test a deployment overnight on some computers. So ...

jwood_mls by Champion Sweeper
  • 5 replies
  • 0 kudos