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Resolved! Mailing reports

Hi Lansweeper-team,we tried to send a report to an exchange-distribution list and it fails. Simply nothing happens. When we use each mail-address separated by a semicolon it works perfect.Is this a known bug or why doesn't it work using dist.-lists ?...

group-it by • Engaged Sweeper II
  • 3401 Views
  • 1 replies
  • 0 kudos

Resolved! Support for Lync

In previous versions I changed hyperlink callto: -> tel: in user.aspx file. Where can I change this in version 6.x

cz239025 by • Engaged Sweeper
  • 3373 Views
  • 1 replies
  • 0 kudos

Resolved! "Set Personal" Option

Hello. We are a pretty small company with only two IT support peeps. I'd like to have the "Set Personal" check box checked by default or better yet, remove this option all together from the new ticket creation page and have it on by default. Is th...

HarkinsIT by • Champion Sweeper
  • 8323 Views
  • 1 replies
  • 0 kudos

Resolved! Missing Information about CPU Cores

Hi,we have the following problem.two Servers with the same mainbord typ and CPU Information.for one server the information about cpu and numer of cores is correct. OS is Windows Server 2008 R2for the other one the information about number of cores is...

daigls by • Engaged Sweeper III
  • 4475 Views
  • 1 replies
  • 0 kudos

Resolved! Specific information on hard drives?

We have a variety of servers with a variety of different drives installed on them. While Lansweeper does give some information on the physical drives in a server, there were particular details I was hoping to find. Either the Model Number or Part Num...

Resolved! hiding "source" with tickets on web interface?

Hi, currently evaluating the new helpdesk functionality and it looks promising.For users using the web interface, is it possible to hide the "source" field shown on the web interface during new ticket initialization?Current testing shows that users h...

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