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📊Power BI and Lansweeper On-Prem

Hi Community, Trying this again for On- Prem users based on this comment from @DonMario73  Let’s talk about Power BI and Lansweeper On-Prem! In this thread, let us know: Best practices for extracting and visualizing your data.Tips for troubleshooting...

Disabling Bulit-in Admin Account

Hi AllI am looking to use lansweeper and adding the help desk feature makes it even better, however I cant figure out how to disable the built-in admin account.I know I can go into the settings and allow single signon based off the domain creds howev...

ahusein by • Engaged Sweeper
  • 15024 Views
  • 1 replies
  • 0 kudos

Resolved! Directories copy with Deployment

Goodmorning everyone,I should create a batch that allows copying a from a source folder (shared network folder) to a destination.We have already used the deployment to copy individual files but can not perform the same task with a whole folder. What...

Resolved! Upgrade from 5.3.0.33 to 6.0.0.19

We are a Lan Sweeper Support Company and have been using the application for nearly 4 years and really like the asset inventory aspect of Lan Sweeper. Two questions:1. Is there a way to completely turn off the Helpdesk function in Lansweeper 6.0? I d...

pfrench1 by • Engaged Sweeper III
  • 8225 Views
  • 6 replies
  • 2 kudos

Resolved! Importing Monitors generates random Unique Key

Hello. We are using Dell Monitors in our Company. We import all assets with the predefined xlsx.However we run into a rather inconvenient problem: all monitors get a random Unique Key instead of the MON:DEL:XXXXXXXXX. The model causing us problems is...

Nyla by • Engaged Sweeper
  • 5205 Views
  • 2 replies
  • 0 kudos

Resolved! Ticket Print Preview item listing order

There is difference between ticket item/field order and print preview. In preview items are in quite random order and unsorted. Everything is there but not in the same order they appear in the ticket input and edit or shown in ticket content editor. ...

Juha_Otava by • Engaged Sweeper III
  • 8664 Views
  • 3 replies
  • 0 kudos

Remove HelpDesk/Ticketing features entirely in v6.0

I see in the knowledge base where you can disable the helpdesk menu for admins but how can you not have the Help Desk/Ticket page for normal users come up? On the Website Settings page I added my admin groups under Website Access. It states by defaul...

Lansweeper and Active Directory

Does anyone know if Lansweeper is planning on expanding its Active Directory piece in the near future? We are looking at solutions like ADManager Plus (From ManageEngine) to run reports on the AD server and manage users. Would love to have that rolle...

cbeydler by • Engaged Sweeper III
  • 22487 Views
  • 4 replies
  • 1 kudos