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📊Power BI and Lansweeper On-Prem

Hi Community, Trying this again for On- Prem users based on this comment from @DonMario73  Let’s talk about Power BI and Lansweeper On-Prem! In this thread, let us know: Best practices for extracting and visualizing your data.Tips for troubleshooting...

Resolved! Software product/key not reported correctly

First time poster here, don't think I've seen this discussed.I have a laptop that previously had a Microsoft Visio Premium 2010 Trial install. A product key for the Standard version has now been applied and the product verified as working at Standard...

Default access for all users

Problem;After updating to v6, the default access for everybody is Admin + agent - I assume that's the highest access possible, I want to change the default to the View Assets role. I've limited access to a single AD group via web access, but everybo...

FixitDave by • Champion Sweeper
  • 11957 Views
  • 8 replies
  • 2 kudos

Resolved! Scanning AD doesn't collect all users

Hello,scanning AD goes mostly ok, but there is a small number of users left out. For users schema is something like:OU=XYZ Users,DC=XYZ,DC=localOU=Company A,OU=XYZ Users,DC=XYZ,DC=localOU=Temp,OU=Company A,XYZ Users,DC=XYZ,DC=localOU=Company B,OU=XYZ...

Juha_Otava by • Engaged Sweeper III
  • 4097 Views
  • 1 replies
  • 0 kudos

Knowledgebase editor/creator

We had started using the knowledge base for a couple of employees to organize and create new SOP's related to their job. Everything was working well. They only had access to create/edit knowledge base articles within their category. No changes have b...

surfcityit by • Engaged Sweeper II
  • 9246 Views
  • 3 replies
  • 0 kudos

Delete notes from tickets?

I may be missing out on this, but how do you delete notes from a ticket? I am listed as an administrator so I would think I could do it but I cannot figure it out. It seems that even users who created the notes cannot do this.

jwood_mls by • Champion Sweeper
  • 10311 Views
  • 3 replies
  • 2 kudos

Resolved! Where can I configure IP Locations

Hi,I've created many new IP Ranges and now i want to group some of them to IP Locations but I can't find the configuration Page for IP Locations.My old IP Ranges/Networks are listed as IP Locations like I named them. All new IP Ranges are listed unde...

schaper by • Engaged Sweeper
  • 17198 Views
  • 1 replies
  • 0 kudos