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Resolved! Not finding all Printers, only some.

I have setup IP range locations for our different printers in different locations and it has only located a couple printers from some locations. I have setup the credentials from the information located on the Lansweeper site. I ran the manual scan o...

Gotafe by • Engaged Sweeper II
  • 9686 Views
  • 3 replies
  • 1 kudos

Active v non-active

I have upgraded my web server and scan servers to the latest lansweeper 6022 version but still have issues with the state showing on my desktops. even though the scan settings should set pc's to non-active after 30 days of not being seen they are not...

Flash Updater

Good Morning!With the recent ZeroDay bug in Flash, I am interested in a silent flash updater for both the NAPI and activex plugins.I did a search but was unable to locate a currently written installer. I have contacted Adobe about getting access to t...

Incoming mail error: Connection error. Exchange issue?

Incoming mail error: Connection error.We have exchange to connect and outgoing mail is set up with smtp and its ok. but we cant get incoming mail to work. What to test?Lansweeper version: v. 6022 error what its give is Incoming mail error: Connecti...

kaldoand by • Engaged Sweeper
  • 13658 Views
  • 4 replies
  • 0 kudos

Acer monitors serial numbers truncated

Saw this was an issue for other Acer monitors and it is something that can be hard coded to fix if provided the models. Need fixed for:V243HG276HLG237HLG226HQLThanks!

Ed by • Engaged Sweeper III
  • 4782 Views
  • 2 replies
  • 0 kudos

Lansweeper v6 duplicate emails

Hi, we have just upgraded to Lansweeper v6022.Since then we are receiving duplicate email alerts (one each per recipient).If an email group contains 5 recipients, each recipient gets 5 emails! Email addresses in a group are separated by a ; This work...

dave2318 by • Engaged Sweeper II
  • 4801 Views
  • 1 replies
  • 1 kudos

Resolved! Asset Historical event reporting

We have been using LanSweeper for several months in a trial environment and we love it. We are looking for an ITAM tool that will provide us a historical record of events for each asset. Those events should include changes in department, user assig...

njett by • Engaged Sweeper III
  • 7592 Views
  • 2 replies
  • 2 kudos