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📊Power BI and Lansweeper On-Prem

Hi Community, Trying this again for On- Prem users based on this comment from @DonMario73  Let’s talk about Power BI and Lansweeper On-Prem! In this thread, let us know: Best practices for extracting and visualizing your data.Tips for troubleshooting...

Resolved! Translation between english to french issues

Hi,just want to notice you that when i choose "french" as my default language only half of the menu and sub-menu are translated. When i look in the translation option, all the word are there and well translate but they didnt seem to be applied correc...

prid3bowl by • Engaged Sweeper II
  • 6172 Views
  • 2 replies
  • 0 kudos

Resolved! Attachments

I have created a a new Category in the KB.Inside this Category I have created an Article.In the Article I attached a PDF.When accessing the article I can see the attachment but when I click on it I receive a message stating "Error: File not found".

Resolved! Email replies not being picked up

When user or agent replies to help ticket via email, the system is not picking up the reply and adding the information to the ticket. Or I should say, not all the time - sometimes it works, sometimes it doesn't.We are using the free version on Lanswe...

Resolved! Can't send messages

The default view of the text field for both users and agents allows for formatting options that utilize tags (i.e. <div>, <span>, etc..) However, when trying to utilize any of the formatting options including just returning to a new line, the message...

ARMC by • Engaged Sweeper II
  • 12193 Views
  • 4 replies
  • 0 kudos

Strange message from the Forum ?

HelloOne of my postings in Forum are not shown. Clicking on it via http://www.lansweeper.com/Forum/yaf_cp_subscriptions.aspx gives this message:Invalid You've passed an invalid value to the forum. Continue... What does that mean ?- Thanks

Boo by • Engaged Sweeper
  • 8656 Views
  • 1 replies
  • 0 kudos

Resolved! MAC-address in Device Summary

Hi Lansweeper Team,could you please add the MAC-address to the device summary again?I've installed Lansweeper version 6 and now I have to go to Config->Network->Network to find it out.Thanks.Regards,Alex

bobuddha by • Engaged Sweeper II
  • 7234 Views
  • 2 replies
  • 1 kudos

Resolved! Ticket API

I am trying to create a ticket using the api and when I make the call I receive the following error back:{"Success": false, "Message": "Only available in premium version or higher."}We are licensed for the Professional version, what am I missing?

tanderton by • Engaged Sweeper
  • 8302 Views
  • 2 replies
  • 0 kudos