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Resolved! Authentication Prompts for Credentials

Hello,I am setting up a new Lansweeper server (to replace our old server) and when I open the Lansweeper site I am prompted for my Login Name and Password. If I type in my domain\username I am able to access the site but I am hoping that the authent...

coreyarndt by • Engaged Sweeper II
  • 7883 Views
  • 3 replies
  • 0 kudos

Resolved! VoIP False Positive

Is there a way to completely disable VoIP scanning. Lansweeper is picking up a multitude of devices as VoIP and they are not. Usually they are Macs which we gave up scanning since Lansweeper continues to duplicate Macs with removable network devices...

Resolved! EMC Celerra detected as Windows Asset

Hi, we have several EMC Celerra SAN/NAS Systems in our environment, but Lansweeper discovers it as a Windows asset type, and it cannot be changed.It raises the error:Computer is online but firewalled. RPC UnavailableBut it is not a Windows computer; ...

PRHGE by • Engaged Sweeper
  • 3780 Views
  • 1 replies
  • 0 kudos

Resolved! manufacturer support link

Hello,Any workaround for Apple and Samsung manufacturer support links? I know both vendors are not native supported by lansweeper.I'd like to be able to have a detailed asset description like model and warranty for iPhones and Samsung monitors.regard...

tuc by • Engaged Sweeper II
  • 5530 Views
  • 1 replies
  • 1 kudos

Resolved! Antivirus tab

I have 4 antivirus related reports and I'd like to put the four of them on one tab. Is there a way to load a list report into a tab?

mtbikes by • Engaged Sweeper II
  • 12526 Views
  • 1 replies
  • 0 kudos

Resolved! How to clear a custom field?

We've decided to not use a custom field any longer. How can we go about deleting it and the data? I don't see an option for that. I'm using v6009.

jprateragg by • Champion Sweeper
  • 4812 Views
  • 1 replies
  • 0 kudos

Resolved! Scan directory instead of files

I like how LS will let us add files to scan. But, is there a way scan/index an entire directory? We would like to scan a log directory on our machines and get the files. We essentially want to track the modified dates of files in a specific directory...

jprateragg by • Champion Sweeper
  • 4447 Views
  • 1 replies
  • 0 kudos

Resolved! Firefox 43.0.4 (64-bit) and Lansweeper Plugin

Each time a basic action option is taken(ping for instance), Firefox will bring up the plugin installation popup. Although it appears the plugin is installed correctly, it prompts each time and never performs the basic action.

dkhilo by • Engaged Sweeper III
  • 4799 Views
  • 2 replies
  • 0 kudos