This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Resolved! Inactive Helpdesk Agent

When I launch Lansweeper I am greeted with a notification on the top right of the page with "You are currently an inactive helpdesk agent". How do I get rid of this notification? We are not currently using the helpdesk option.

Resolved! Incorrect Scanning Credentials Password Hash

Hello!In the upper right hand corner of my Lansweeper screen I have a red triangle with an explanation mark in it. When I hover over it with the mouse cursor it says the following: Incorrect Scanning Credentials Password HashDoes anyone know what mig...

tcilmo by • Engaged Sweeper II
  • 6075 Views
  • 1 replies
  • 0 kudos

Resolved! Group showing location maps

I have my data closets mapped out for each floor. I want to add each floor as a location, which I have done in Lansweeper. I then want to add a each location to a group called Data Closets. Basically, that will allow me to pull up the Group, Data ...

Resolved! Dashboard Tab for Helpdesk users

I have created a new tab under dashboard for displaying RSS feeds. I have set it to Global. How to I get it to display on the Helpdesk System as a tab for all helpdesk users to see?Thanks

scoops98 by • Engaged Sweeper
  • 7832 Views
  • 1 replies
  • 1 kudos

Deployment package with restart to install

Hi,I'm creating a package that uninstalls previously installed software and install updated software. Company that supplies that software said we have to restart computer after previous software has been uninstalled then install updated software.I'v...

Lance by • Engaged Sweeper
  • 4247 Views
  • 1 replies
  • 0 kudos

Resolved! Problems with security on Team level

HiI am trying to setup a user to only have access to HR teamI created one ticket with type "new empoyee" and one with "IT support" but the user can see both.He is only in team HR and I have tried with role Agent 1st line, and Agent 2nd line, but he s...

eriken by • Engaged Sweeper II
  • 7800 Views
  • 2 replies
  • 0 kudos

Resolved! Installing Lansweeper in two servers

Hello !I'm wondering what would be better:a) Install Lansweeper Website and service in the same serverb) Install Lansweeper Database and service in the same serverThanks to share your opinions

Latest Photos in General Discussions
Top