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Resolved! Lansweeper Server Service Crashing

I am having some issues with the Lansweeper Server Service randomly crashing since I updated to 5.3.0.5Seems to be happening during my IP scans at night. Here is the error logs I am seeing when it crashesApplication: Lansweeperservice.exeFramework Ve...

daytime10 by • Engaged Sweeper
  • 8363 Views
  • 2 replies
  • 0 kudos

Resolved! Warranty check addition process

Wondering what the process is of getting a company warranty added? We have smart boards from a company called smart. Their warranty check URL is https://smarttech.com/Home+Page/Support/Browse+Support/Warranty+FormNot sure if this can be added someh...

sullivane by • Champion Sweeper III
  • 7690 Views
  • 1 replies
  • 0 kudos

Resolved! One user won't get picture

I have put pictures in the folder for some of our staff. One user will not take (all the rest will), the file is named his username. I even copy and pasted the username to ensure it's right.

sullivane by • Champion Sweeper III
  • 8486 Views
  • 4 replies
  • 0 kudos

Resolved! Running a custom vbscript?

I want to run a custom vb script I made what exactly would be my steps? If I run it using psexec all I run is cscript script.vbs and it is silent to the user.

greyclear by • Engaged Sweeper III
  • 18195 Views
  • 5 replies
  • 0 kudos

Resolved! Duplicate Asset name / Machine name Detection

Is there's a way for Lansweeper 5305 to determine if an assetname or machine name is already in the database? Because we are now facing some issues having duplicate assetnames (not MAC add). Scenario: If I will add new asset to Lansweeper, it will no...

dmangubat by • Engaged Sweeper
  • 16427 Views
  • 5 replies
  • 0 kudos

Resolved! Are there plans to update the Google Chrome extension?

Since Google Chrome has disabled support for NPAPI extensions and will completely remove the functionality in the next few months, is there anything in the works to update the current Chrome plugin? I guess I could use IE, but I'd rather keep using C...

jprateragg by • Champion Sweeper
  • 8417 Views
  • 3 replies
  • 0 kudos

Resolved! Antivirus not detected on Windows Server

HiThe template "Server: All servers without Anti-virus software (5)" reports that there are 5 servers without antivirus. That's not true. On workstations the AV-client is recognized.What can I do to let Lansweeper recognize the G-Data AV-client. The ...

Dries911 by • Engaged Sweeper
  • 7682 Views
  • 1 replies
  • 0 kudos

Resolved! Scanning of IOS devices?

We use Ipod touchs in our business for scanning of orders. Is there some way to include them in the asset scan?

AdamBird by • Engaged Sweeper
  • 9299 Views
  • 3 replies
  • 0 kudos